EA App Report, Charging Issue?
I downloaded and signed up for the Pass+ plan one day before a 438 mile trip across I-80 in Nebraska and up through the remote sandhills of the panhandle. Three EA stops on the way but opted for two on the way back. Unfortunately, the NFC detection didn't work three of the five times. Since I paid with a credit card, I didn't get my discount on those stops. I didn't know there was an alternative method to charge via the app called "swipe to charge" so that's on me. I called EA at the first stop but unfortunately the person didn't recommend this alternate method.
More troubling to me is that it seems I have to gently lift the charge handle while the car negotiates a session or the session will fail - even on the "lighter" 150 kw chargers. It's at the point now that I don't even try to see if it works without doing this ritual. I was with my son so he handled the payments while I held the charge handle during session setup. I'm not sure how this would have worked if I was by myself (other than parking parallel to the charger).
I've never used a non-EA DCFC so I don't know if this is an issue exclusive to them. There is a Charge Point DCFC not terribly far from me so I may have to try that one. Could this be an issue with the car itself? I never have problems with L2 chargers. Any workarounds or hacks?
Other than that, it was a hugely enjoyable trip and fun to drive through remote areas of the state that haven't seen much electric car traffic.
Last edited by Pod; 06-10-2019 at 11:44 AM.