[TDI-Guy]

So my Android Auto is getting worse and worse. I can receive text and messenger messages no problem, I CAN NOT send an original message (press vocal button and say, "text so and so" it always replies now, "sure let me help you with that...." then it cuts off and goes back to the radio.

Also when I respond to a message I have to be real quick as again it just cuts off and goes back to the radio.

I also can not call someone, again I press the vocal button and say "call so and so" and it just stops and goes back to the radio.

It use to work fine before but now it's just soo frustrating.

Any body having to deal with the same thing?

Thanks

Guy

 

[One1whaoo.]

Perhaps you might uninstall/reinstall AA on the phone.

 

[Sean Nelson]

Voice assistant settings are the Google Home app - I have mine set to have Google make a little "bleep" sound when it's listening (this is somewhere in the accessibility settings). I find that helps a lot, otherwise I have a tendency to say my query before it's really ready.

In a former version of AA (probably more than a year ago now) I used to be really frustrated trying to dictate text messages. I'd say "OK Google - Text Sam" and it would respond "OK, what's the message?" Then I'd dictate the message and it would respond with "Here's your message to Sam" and the message would always start with "What's the message" followed by what I dictated. And then it would say "Do you want to send it or change it?" and I could never get it to recognize "Send it".

The current version works far better - my success rate sending texts is probably over 90% now.

I'm using AA on a Samsung Galaxy S7.

 

[p7wang]

I experience lag with AA when the phone is running hot. I know the problem is the phone. I may switch to an iPhone later this year. I think iPhones are more reliable when hot.

 

[One1whaoo.]

Some phones are not supported by AA, largely those that are running heavily modified phones loaded with bloatware. What phone are you using?
Have a look at the Play store when you reinstall - yours might not be supported.

 

[Richard Delorme]

Have you tried different USB cables? Poor quality cables do cause issues, mainly AA stopping completely.

 

[Syked]

So my Android Auto is getting worse and worse. I can receive text and messenger messages no problem, I CAN NOT send an original message (press vocal button and say, "text so and so" it always replies now, "sure let me help you with that...." then it cuts off and goes back to the radio.

Also when I respond to a message I have to be real quick as again it just cuts off and goes back to the radio.

I also can not call someone, again I press the vocal button and say "call so and so" and it just stops and goes back to the radio.

It use to work fine before but now it's just soo frustrating.

Any body having to deal with the same thing?

Thanks

Guy

The same thing started happening to me last week. Last night, I opened up the settings on Android Auto on my phone and re-added my voice for Google Assistant to recognize. Today, I was able to send texts using Android Auto again. Not sure if what I did fixed it, or if the issue just magically went away.

 

[Pigwich]

So my Android Auto is getting worse and worse. I can receive text and messenger messages no problem, I CAN NOT send an original message (press vocal button and say, "text so and so" it always replies now, "sure let me help you with that...." then it cuts off and goes back to the radio.

Also when I respond to a message I have to be real quick as again it just cuts off and goes back to the radio.

I also can not call someone, again I press the vocal button and say "call so and so" and it just stops and goes back to the radio.

It use to work fine before but now it's just soo frustrating.

Any body having to deal with the same thing?

Thanks

Guy

Yeah mine is sucking lately, but I think it's a phone issue. Google is probably pushing out so many stupid features that it's bogging down any device that's more than a year old. Sometimes a restart smartens it up for me. The thing that REALLY pisses it off is when my wife plugs HER phone in. Gotta reboot the head unit sometimes. Mine likes to punk out when I get too many messages in a short period of time while listening to an audiobook, which leads me to believe the following...

I think mostly there's some problems setting up and switching the audio devices (I mean this in a logical sense as the OS sees it) and maybe some day Google will figure it out. I find cursing it out helps me feel better about it, and at least Google is still actively developing the system, as opposed to GM/LG, who figure if it was good enough for you to buy 3 years ago, it's still good enough for you now.

Submit a bug report. The other thing I like to point fingers at is a crappy USB cable. They're everywhere, but this doesn't sound like your problem. Reboot and pray I suppose.

 

[Pigwich]

I experience lag with AA when the phone is running hot. I know the problem is the phone. I may switch to an iPhone later this year. I think iPhones are more reliable when hot.

Take your case off

 

[p7wang]

Take your case off

That might be easier... I was going to ask GM to make the phone slot air conditioned.

 

[Sean Nelson]

The thing that REALLY pisses it off is when my wife plugs HER phone in. Gotta reboot the head unit sometimes.

Yeah, my girlfriend plugged her phone in once and all heck broke loose. After that I refused to pair her phone via Bluetooth or let her plug her phone into the front USB ports. I run a cable from the back USB ports to the front seat so she can charge her phone, but that's as far as it goes.

 

[Lin19687]

I still have on and off issues. usually it starts about 2 weeks before an update. Kinda tired of it now

 

[quiddity]

I've always found the starting up of AA when you plug the phone in has always been rough. Sometimes it works right away, sometimes it takes what feels like forever to come up. My phone says "Allow access?" and if I do anything besides ignore it or hit "back" to make it disappear then AA fails (like, if I click Accept or Deny, both of them basically screw over my AA intentions and I'm in a 5 minute phone reboot or infotainment reboot or both to make it work again). That connection code is not glamorous but it's really ruining a lot of people's experience and Google should really look into making it not suck that hard.

I also got the "sure let me help you with that...." BS, first, they should make it say "Ha, ha, too bad I'm not helping you at all" because "let me help you with that" is the opposite of what it's doing. But what it needs you to do is open your phone (you're driving, so don't do this, but again, I don't think they have the most brilliant minds thinking up the UX here -- probably the same muppets that make the paragraph long "Caution! Reading this paragraph is dangerous!" thing appear), click the notification and give it permissions to do the thing. Mine worked fine for a long time then started doing this, as someone above said I think it's an update that makes it happen. I also think it now needs me to choose a music provider, but I haven't addressed that yet.

Anyway, it's very frustrating to have it working and have an update come along and then you discover these things don't work any more, one by one, when you need them. Amateurs.

 

[TDI-Guy]

The same thing started happening to me last week. Last night, I opened up the settings on Android Auto on my phone and re-added my voice for Google Assistant to recognize. Today, I was able to send texts using Android Auto again. Not sure if what I did fixed it, or if the issue just magically went away.

Ok that I have never done, "adding my voice for google assistant" I will have to look into that.

Also now for no reason, I can send original texts, have not tried phoning someone.
But I still have to be super fast as anything longer then about 5 sec. and it just drops and goes back to the radio!!

I have a Huawei P20 (yes yes I know as everybody says OOHHHH simultaneously!!)

thanks all. very informative so far!!

 

[desiv]

I used to have a lot of issues with AA when I first started.
Most of my issues around voice/etc went away when I upgraded phones and I have not had any of them since. (Knock on wood)
I did have a LOT of connectivity issues with the new phone initially, but that turned out to be the USB cable.
Once I used the one that came with the phone, those went away.
I don't want to say I'm all clear tho, so I don't jinx it. ;-)

 

[duncanator]

I experience lag with AA when the phone is running hot. I know the problem is the phone. I may switch to an iPhone later this year. I think iPhones are more reliable when hot.

My iPhone X lags a lot when it gets warm. In my Audi, I would mount it in-between the two vents on the dash and direct one vent on the phone, which seemed to help a lot. I also agree with another comment that suggested taking off the case if it gets too hot.
My main point is that an iPhone also lags when it gets warm.

 

[Sean Nelson]

My main point is that an iPhone also lags when it gets warm.

I keep my Samsung Galaxy S7 in the charging pocket where it has no ventillation at all - it's never caused me problem and the phone doesn't seem particularly warm when I pull it out. And it actually charges in there, too.

 

[davioh2001]

I still have on and off issues. usually it starts about 2 weeks before an update. Kinda tired of it now

Lin, any luck on getting things smoothed over? I am about to try 3 things in last ditch hope of a better experience #1. New Phone (New to me anyway Pixel 2). #2. New USB-C Cable. #3. Newest version of AA which is now all the way up to version 5.1.5 - According to APK mirror anyways. Has anyone had any luck with Pixel 2's - either with AA or overall as a phone ? I have heard mixed reviews of them (problems with WIFI, problems with call quality etc.).

 

[Entropy512]

Lin, any luck on getting things smoothed over? I am about to try 3 things in last ditch hope of a better experience #1. New Phone (New to me anyway Pixel 2). #2. New USB-C Cable. #3. Newest version of AA which is now all the way up to version 5.1.5 - According to APK mirror anyways. Has anyone had any luck with Pixel 2's - either with AA or overall as a phone ? I have heard mixed reviews of them (problems with WIFI, problems with call quality etc.).

What was your old phone?

My dad originally had a 2nd-gen Moto G (kinda old...) - lots of problems with AA in their new Forester.

Moto G7 works perfectly, as did my Moto Z2 Play.

I now have a Pixel 4 XL, it works great with the Bolt. Note: Don't use OEM USB cables, even from Google they are garbage. I use an Anker cable and it works great. Even though AA will work fine over USB 2.0, in the event that the car's ports are USB 3.0, you'll get somewhat better charge rates if it's USB 3.0. (Not sure what the car's ports are... I wish they were USB-C with power delivery capability...)

 

[Lin19687]

The Cable does matter, also the Android you have running on the phone ( Oreo,pie,marshmallow). I always update AA and Google (depending on what is in the update), Maps too as this has some thing to do with it all.
Just stupid to keep having to figure out if it needs it.
I just basically give up and WRITE out on PAPER my route just in case