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  • Battery replacement master thread - please do not create a new thread.

Battery Fault left me stranded on a Saturday Night

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2.8K views 29 replies 17 participants last post by  GregBrew  
It said "reduced propulsion", "car will not restart", it said that there was 13 miles of range, and my drive home was more than that and it was 20 miles to the dealership. But it didn't matter because I wasn't even able to move it in the parking lot.
@mattbatt how did the tow truck driver move it if you could not? Hope they did not damage it trying to force feed it onto the truck bed.
 
I recent wrote to the CEO of GM because so many of us get different levels of service when our Bolts are in for repair. Mine has been at the dealership for 6 weeks, but they gave me a free loaner and the Chevy EV Concierge offered to reimburse me for all my gasoline. (This is NOT the dealer I bought the car from: I’ll never go there again.)

I received a call yesterday from the GM executive team - apparently my snail mail reached the right desk. I don’t yet know what they’ll do for me (I asked for an extension of my 12-month used-car warranty equal to the time the car is in the shop). For now all I know is that they’re doing research and promised to call me back.
I can share the text of my letter. I was polite.
@Buggy being a polite squeaky wheel helps get the oil!!
 
Ha! Same experience here is AZ. Dealership said 7 to 10 days and so I had no choice. 3 days later they called and said go pick up your rental on is, needs a new propulsion battery. I was told they have no idea how long as the battery is on back order. So now I have to remember how to put gas into an ice engine since it been many years. Bolt had 70K miles so clearly under warranty. I am going to push for reimbursement of my gas and will let the thread know if I get it! Anyone know? Thx
Wonder if anyone had to pay for a battery yet and what it cost them!!