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· Super Moderator
2020 Chevrolet Bolt
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Some other observations:
  • Looks like most, but not all, of the 2019 with Korea-made batteries reported on these forums were moved to remedy-eligible in October.
  • It looks like there was a hiatus in moving cars to remedy-eligible since October 22, but I just saw two reports of new remedy-eligibility today on Facebook (not adding more Facebook reports to the table). So maybe the moving of cars to remedy-eligible is starting back up, if there was a hiatus.
  • (Revision) It looks like a forum member just reported their car being moved to remedy-eligibility today.
Keep in mind that forum members and Facebook group members are just a sample of all the Bolt owners out there. Some variation in the pace of reports is to be expected, and may not reflect any changes in the underlying pace of recall work.
 

· Super Moderator
2020 Chevrolet Bolt
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One Big Smoldering Question:

What is happening to the 99.9% of these battery packs which are truly fine.

1. Are the batteries being ground up and poured into waste sites? Recycled?
2. Are the battery packs being repurposed into something else?
3. Are the batteries being resold?

As much as I want a new battery pack and the longer range, the impact of throwing away this much functional power storage and delivery is concerning, no matter the benefit to me as an owner.
Not sure if I should post this, because it will probable lead to another round of "new" vs "refurbished" arguments, but as of May, GM claimed to have recycled all batteries they have taken back from customers.
 

· Super Moderator
2020 Chevrolet Bolt
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More interesting information: Donohoo Chevrolet's inventory is now showing a small number of 2018 cars that have become remedy-eligible (along with most, but not all, 2019 cars it has).
That's Interesting. According to @Sean Graham (Telek), there were ~14k model year 2019 Bolts with batteries made in Korea. Battery replacements began about 1 month ago (10/14 according to the table in the first post of this thread), so that might indicate a battery production rate. If so, it implies that 140,000 batteries might be produced in as few as 10 months.
 

· Super Moderator
2020 Chevrolet Bolt
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...Random question, will the new battery with higher capacity make my car quicker? It's already a hoot to drive, but I won't say no to extra acceleration
Not really. Nothing else has changed - the motor, the electronics, the gear reduction, etc. Having said that, there is a slight difference in acceleration with a full battery compared to a half-empty battery, so being able to charge to 100% will allow you to be as quick as possible. The nice thing about EVs is that adding stored energy to the battery has almost zero effect on the overall weight of the car, unlike ICE vehicles where a full tank of gas can add ~100 lbs (6.1 lbs / gallon).
 

· Super Moderator
2020 Chevrolet Bolt
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883 status will NOT interfere with changing to 881 status when your turn comes. There have already been a few 883 vehicles that have moved to 881 prior to any software being installed. The 883 software update is strictly voluntary, and you will not be punished for not having it done.
Inversely, you might be rewarded for having it done if the software diagnostics detect a problem and you have to bring the car in for service.
 

· Super Moderator
2020 Chevrolet Bolt
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Not my experience, after about 500 miles the GOM is still way off. In fact the battery percentage versus kWh used is not correct on my car.
I've read anecdotal reports (ie take with a grain of salt) that there's a "relearn" trigger that some techs may forget to perform at the end of the procedure. Depending on how confident you are in your dealership's service department, it might be worth a phone call.
 

· Super Moderator
2020 Chevrolet Bolt
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I own a 2017 Chevy Bolt. In late Dec I received a letter from GM asking me to take my car to Chevy Dealership(Atlanta Area is my location). I went by Rick Hendricks Chevy, Duluth, Georgia on Jan 3rd. They said they will have to order my battery. When I call them this morning(Jan 13) to inquire about the status, they said my batter is not even ordered yet. I am third in line behind two other people in front me. Once their batter arrives, they will order mine. At this rate they will never be able to replace all the battery even by the end of 2025.
Welcome, first post! I merged your thread with this battery replacement experience tracking thread. You'll find a wide range of different experiences depending on the dealership.

Quick question for clarification - right now, as you wait for the battery to get ordered, do you have your vehicle, or does the dealership have your vehicle?
 

· Super Moderator
2020 Chevrolet Bolt
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GM website says 8 yrs/100k warranty from when the parts are installed. My car has 20k miles already. Does that mean the warranty for me is up to 120k (100+20)?
Keep your own documentation - the work order / receipt from the dealership, and the letter / email from GM about the extended warranty.
 

· Super Moderator
2020 Chevrolet Bolt
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...when my employer's brand has a warranty replacement we need a RO, parts number, and then place the order. This applies to even the massive Takata airbag recall...
Hi, welcome to the forum.

If you're unwilling to read previous entries in the thread, then at least I encourage you to read the stickied timeline thread in the recall section:

Note that this is not a warranty replacement, but rather a recall. Unlike most repairs conducted by service centers, this is a supply-limited process where parts are allocated based on risk. The same is true for the Takata airbag recall, where "NHTSA has prioritized delivery of parts to models and areas with the highest concentration of Takata incidents" (source).

Do I understand correctly that you have a Bolt waiting for a replacement battery, or are you just wondering how GM is doing this as a Kia technician?
 

· Super Moderator
2020 Chevrolet Bolt
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The recall status on the 2017 LT Bolt that I purchased from a Chevy dealer with a non-refundable deposit changed today to "open" or "incomplete" from "remedy not available." I have only seen the car once, and not driven it of course, so I don't know the date of manufacture or origin of the battery. I have not yet heard from GM or from the dealer directly, but I thought it might be of interest to log the status change and then update with details as they unfold until I am able to take delivery. The change took place this morning (3/3/2022).
It may be worth calling the dealership to share that information and ask when they will be replacing the battery so you can complete the purchase.
 

· Super Moderator
2020 Chevrolet Bolt
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Just over two weeks after getting my new battery I now have a 'Service high voltage charging system' alert. Hoping it's only the coolant as mentioned in Battery replaced: service high voltage charging system... but they can't get me in until another two weeks.
What do the coolant levels look like under the hood? If you do see a low coolant level, you can add (the correct) coolant yourself and then clear the code (start / shut down 10 times in a few minutes). If the low coolant was the issue, the code should not come back.
 

· Super Moderator
2020 Chevrolet Bolt
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The data as of 3/31/22:
2022 Q1 rate per week 1483
Remaining to remedy 82242
Time to completion (Weeks) 55 - From end March, so to end April 2023

They could ramp up replacements and be quicker, or replacements might be slower now Bolt production has restarted. We don't know.
We also don't know what percentage of owners will never get the recall. Buybacks / swaps are becoming a significant number (I think I saw a number around 10,000 somewhere at some point), and roughly 20-25% of owners never get a recall service performed.
/shrug
 

· Super Moderator
2020 Chevrolet Bolt
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Looks like another small batch of '22 dealer models became eligible today, mostly N4108 VINs, all US, no Canada. Seems to be slowing down a bit, maybe due to delays in shipping or slow swaps at the dealers.

Tuesdays appear to be when the status changes.

Hopefully they'll add more later in the day, the number I've seen so far seems really small, at this pace they'll be selling 2023 models before they finish with the 22's.
Where do you get the numbers of 2022's that become eligible?
 

· Super Moderator
2020 Chevrolet Bolt
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Not sure if this is known or im getting fed some BS. But according to DeeDee it's not only by VIN, but also by battery manufacturing location? Anyone able to confirm this?...
The highest risk packs (model year 2019) were assembled in Korea. Those would have the highest priority for replacement. Some model year 2019 and all 2020+ packs were assembled in Michigan. They are all still being replaced, although (as far as we know) only 2 US-made packs have caught fire out of the 20+ cases.
 

· Super Moderator
2020 Chevrolet Bolt
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...If the status is incomplete for the one you have reserved, that means they can't even order a battery...
Yeah it shows as incomplete so definitely months before it would be done...
Just to clarify, if it says only "Incomplete" then that is the same as "Open" and the battery can be ordered. If it says, "Incomplete, remedy not available" then the battery cannot be ordered yet. If your dealership has gone radio silent, then you could try calling the EV Concierge service at 833-EV-CHEVY (they would probably contact the dealership on your behalf).
 

· Super Moderator
2020 Chevrolet Bolt
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Wow my dealer only has two bolts on their lot and mine was the only one that became eligible. It's also their first one to replace. Not sure if I should be worried that it's their first one.
Read this post in the Recall Summary and Timeline thread - it covers the main issues people have experienced with a battery replacement:
 

· Super Moderator
2020 Chevrolet Bolt
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5,669 Posts
Thanks. I'll be contacting the dealer and GM Monday. I've let this sit too long since work out of home mostly now, but thinking of holiday trips causes me to worry a bit about reduced range, charging on the road, etc. Anyone else out there with May 2021s or thereabouts get new batteries?
To see how other Bolts near yours (in terms of production date) are doing, compare the last 4 numbers of your VIN with the list at Recall Overview
 
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