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I was going through the maintenance manual on line and discovered the following:

The Hybrid Powertrain Control Module 2 learns the battery capacity as the Hybrid/EV battery pack is discharged and charged. Once learned, the capacity value is allowed to change over a long period of time, as the battery ages.
Replacement of the battery pack, all battery sections or the Hybrid Powertrain Control Module 2 requires capacity learning at a faster rate than normal.
To enable hardware replacement, the Hybrid Powertrain Control Module 2 can be placed into a fast learn mode with the scan tool.
Activating the fast Capacity Learn mode will reset the battery capacity to a much lower value and subsequent charge/discharge cycles will then learn the capacity back up to the proper value. Initially this may have a noticeable effect on EV range until the capacity learning for the new hardware begins. It may take several battery pack depletions and charges for a maximum EV range to be learned/displayed.

We have speculated about this every time someone panics about their range going down when they have maintenance or a software update performed... hopefully this will end the panic over battery range.

Keith
 

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Weird, wonder what about a repair necessitates using "fast learn mode" and resetting the battery capacity history. I can easily imagine a tech taking a shortcut and resetting things just to see if it fixes things. Would explain those initial drop in ranges that some people encounter, just like you said.
 
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