ALLEN GWYENN CHEVY IN GLENDALE! THE BEST BOLT SERVICE IN SOCAL!
This note is to call out exceptional service by Patrick Moradian and Grant (service) at your dealership. Compared to service at other dealerships, Patrick is on a full separate level (much higher).
Quick background: 20 years at Viacom/Paramount/MTV Networks as VP of Global Business Development (I build million dollar global partnerships) and also built a 2 company automotive performance parts company that is globally known (STREETFIGHTER LA/ STREETHUNTER DESIGNS).
I recently started a salvage 2020 Chevy Bolt rebuild project for my daily EV driver. Called and talked to many other Chevy dealers in the SoCal area and landed at Allen Gwynn as you were the most understanding and seemed to have the expertise (Grant) on the Bolt. Patrick and Grant both own Bolts, which helped also.
I laid out all the mechanical issues on the car to Patrick in a detailed note and we came up with a full game plan and timeline. The car was to go to Grant (expert on Bolt). Estimate was reasonable and I provided Chevy parts that I had already and the dealership got the rest.
The entire experience was STELLAR. Patrick's ability to understand and go over and above was evident on every check in call. His communication was excellent and I picked up the car last week. It runs and functions very well. Like every repair it sometimes takes a little longer than you like and costs a little more (unexpected parts needed), and Patrick made this all pleasant.
From this experience I have now listed Allen Gwyenn Chevy on the official Chevy Bolt Forum as THE go to dealer in Los Angeles for any Bolt issue. IDue to Patrick/Grant and the service department's excellent service, I plan to buy a new 2023 Bolt from the dealership when they are ready to order.
Great work deserves great praise. Patrick and Grant killed it!