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This thread has been hijacked by obnoxious buyback noobs who should do more reading and less posting if they want anything close to a smooth and successful buyback/swap process.
That’s a bit harsh. Some are being somewhat obnoxious and include some GM-directed rant, because they are understandably pissed.

Agreed that the noobs should start reading at post #1 and take notes. If you still have questions, fine. It is very annoying to have to answer questions that were just discussed yesterday.

And then we have what I have labeled “The Expectors”. Rant, rant-rant, rant-rant. Is that something that gets you attention in the real world? Methinks someone needs their mommy.

Ok, maybe not so harsh after all. We who have successfully completed buybacks want to help those who haven’t, but please tone it down. We have already experienced the exasperation and don’t need you to make us relive it. So bite your tongue on the forum, and do the barking at the moon in private.

(And that should help for the next 4-5 posts 🙄)
 

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Let's say labor for battery pack replacement is $5k so that's $20k for a battery replacement. Instead of making low offers on the repurchase program, if GM would just take $5k out of that $20k and add that to the repurchase offer I'm sure it would increase the acceptance rate for their repurchase program and satisfy most of their loyal Bolt customers and lessen their future liabilities by taking more fire prone vehicles out of circulation. But like the ignition switch fiasco GM accountants have ran the numbers and it will be cheaper and better for GM bottom line to pay off a few dead customers than do the right thing.
At this point, I am wondering what GM is planning to do with the repurchased Bolts if they aren’t going to replace the batteries. Sell them in Mexico?
I seriously doubt that GM plans on replacing the packs on the buyback models for a number of reasons.
  • GM's cost on the pack is $10k from LG per their original agreement
  • The fair market value once done might be $15k in a normal market
  • They would pay the dealer maybe a smidge less than retail for labor which could be $2k
  • Auction house gets 'em for $12k
  • GM loses $3k/car on top of what they already lost originally and what the buyback offer was.
My guess is they cut their loses, get sold as salvage and permanently gimped as parts only. Maybe crushed.
To resell as is would probably be a worse crime than the ignition switch debacle.
 

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This thread has been hijacked by obnoxious buyback noobs who should do more reading and less posting if they want anything close to a smooth and successful buyback/swap process.
The reason I’m hear and posting is to learn from people who have gone or are going through the process. I work 12-13hr days and it’s difficult to find time to really get into the applicable laws and such. So admittedly I’m leaning on others who have already done the difficult work. For which I’m grateful… Since I no doubt qualify as an “ obnoxious buyback noob” I apologize. Thanks for your productive contribution to the thread.
 

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Responding to queries I see here from the last week: 1/ It took about 60 days (I really pushed and it still took 59 days) for most of us who have gone through "the process" earlier this year; 2/ When I thought my case stalled, I looked hard at the lawsuit, and I would recommend others look at - lawsuits cost GM $$, but the publicity is the worst; 3/ For the record, I'm not "loyal" to GM at all, but I am "loyal" to the Bolt. That said, it's my 3rd GM all-electric and next time, I may look elsewhere. Or not. Stay strong. ;)
 

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Responding to queries I see here from the last week: 1/ It took about 60 days (I really pushed and it still took 59 days) for most of us who have gone through "the process" earlier this year; 2/ When I thought my case stalled, I looked hard at the lawsuit, and I would recommend others look at - lawsuits cost GM $$, but the publicity is the worst; 3/ For the record, I'm not "loyal" to GM at all, but I am "loyal" to the Bolt. That said, it's my 3rd GM all-electric and next time, I may look elsewhere. Or not. Stay strong. ;)
Thx for the tips 👍🏻 Were you initially denied and then approved after pushing back? If so, was it the “threat” of legal action that got things going? I’m expecting to hear back in the next day or two. Bracing for a denial.. Just wondering what others have said to get their case escalated if/when denied.
 

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So called them up again after being denied recently. The call rep did not pushback and said she'd forward my info to a specialist that will callback in 24-48 hrs.not sure if at this point, i am in or still have to argue when the specialist calls.
 

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The reason I’m hear and posting is to learn from people who have gone or are going through the process. I work 12-13hr days and it’s difficult to find time to really get into the applicable laws and such. So admittedly I’m leaning on others who have already done the difficult work. For which I’m grateful… Since I no doubt qualify as an “ obnoxious buyback noob” I apologize. Thanks for your productive contribution to the thread.
I realize you are being snarky with the "thanks for your productive contribution to the thread" remark and yes my remark was directed mostly towards you. I'm going to try to help you out again and point out that for you in particular my earlier 'productive contribution' is arguably the most important thing to consider if you want to have a positive, rage-free and successful buyback/swap process.
 

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Did, anyone receive a letter from Strategic Legal Practices to sue GM? I just started the buyback process and am waiting to hear back from GM and am wondering if I should respond to this law firm also.
 

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Thx for the tips 👍🏻 Were you initially denied and then approved after pushing back? If so, was it the “threat” of legal action that got things going? I’m expecting to hear back in the next day or two. Bracing for a denial.. Just wondering what others have said to get their case escalated if/when denied.
I wasn't denied, but I rejected the loaner, and said my wife was deadly afraid to ride in the car. They then promise a callback in a few days, and it goes from there. I would think after recent fires - and front page news today in NY Times and networks about the fires - they'll move fast. Bolt line is all GM has right now. I've done corporate PR and this is not good for them...re: lawsuit, it's a way to go but those can last for years. I'd be patient and push for the buyback, but keep your options (as in lawsuit) open.
 

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I wasn't denied, but I rejected the loaner, and said my wife was deadly afraid to ride in the car. They then promise a callback in a few days, and it goes from there. I would think after recent fires - and front page news today in NY Times and networks about the fires - they'll move fast. Bolt line is all GM has right now. I've done corporate PR and this is not good for them...re: lawsuit, it's a way to go but those can last for years. I'd be patient and push for the buyback, but keep your options (as in lawsuit) open.
Thanks for the info.. GM has been dragging their feet getting back to me. Been calling everyday this week. Hopefully I’ll know something next Tuesday. Got the “final fix” yesterday. Don’t feel any better about it. Could be these recent after fix fires has them scrambling on what to do with buyback requests.
 

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Did, anyone receive a letter from Strategic Legal Practices to sue GM? I just started the buyback process and am waiting to hear back from GM and am wondering if I should respond to this law firm also.
Haven’t received the letter. Can you post their contact info?
 

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I have a unique 2020 bolt. I just recently got word on my buyback

Issues are

Car pulling to right and uncentered steering wheel Even after resting the monitor and multiple alignments.
door rattle
rack and pinion squeaking
car popping in rear.


Paid/Payable: $40,882.22
Current Registration: $525.74
Mileage Offset @798 miles: waived
Rebate: -$8.500.00
Subtotal/My total: $32,907.96

Attorney Fees: $15,000.00
Total: $47,907.96
 

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Let's say labor for battery pack replacement is $5k so that's $20k for a battery replacement.
GM probably gets full packs at something like $10k, rather than retail price. Labor for replacing a module, which includes removing and replacing the pack from the car, is 6-7 hours, based on the recall fix documents, so simply removing a pack and installing another one should be less than that and a lot less than $5k labor. And if a bunch of cars are sitting in a storage lot, they may be able to do swaps more quickly and accurately than with customer cars that would need to be scheduled for visits to dealers.

So, at least in theory, some cars may be worth reselling after replacing their battery packs. But that could depend on whether replacement battery packs become available without overloading the supply chain (which would prioritize supplying them for new production and repairs of customer cars). It would not be surprising if most (perhaps all) of the buyback cars going forward are scrapped and the batteries recycled for materials (rather than reused for other purposes, since they are suspect).
 

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Thank you everybody for your help.
I was able to successfully get GM to buyback my vehicle.
For reference it was a 2017 Premier with 60k miles (68k when i returned in California) started process around April.
no offer for MSRP swap because I purchased used.
ended up with almost $20k after all deductions which is basically close to what I paid 2 years ago

Because the Bolt is a liability and really a safety hazard I decided to wait until my next EV purchase.
I got a BMW X1 lease in the meantime (15 months), not as fun, but way more functional for the family.

Feel free to DM me if you have questions.
 

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CA Lemon Law Attorneys | Hire the Best Lemon Lawyers in California is their website. I received something in the mail. I am going to call them if GM doesn't call me back in a few more days.
Thanks for the link!

It’s been a little over 3 weeks and I still don’t have an answer. Got an email update yesterday from the Supervisor handling my case saying she’s still waiting for a reply. I feel like they were pretty much in decline everything mode when the “final fix” was released. Now they’re scrambling to figure out what to do since the 2 post final fix fires.
 

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My name is Scott and I'm new here, I just signed up today after reading the news of the recall of the recall for my 2019 Bolt. I will try to catch up by reading through this thread to find out about buy backs, as I'm not too happy to find out that I should only be using 60% of the total range of my car now. And I shouldn't park it in the garage anymore, which is where I have to park to charge the car, what a gut punch here, for a car that I have really liked for the most part, until the recalls started anyway. I did both the software recalls, first to limit the range for few months and then to restore the range and whatever else they were supposed to do with the software to make it "safe" again, and now in hindsight that seems like it was big waste of time. I hope they can figure things out sooner, rather than later, but with the number of these cars out there, that seems like wishful thinking, I guess we'll find out?
 

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Looks like they’re issuing a new recall. I’m still
going to ask for the buyback. They have been dragging their feet in giving me a decision. Over 3 weeks now.. Probably trying to figure out the details of this latest recall. I’m still not ok with them replacing “suspect” modules. Replace the entire battery pack or replace the car…Period. We’ve been patient enough.
 

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I also am working on a buyback offer from GM. Does anyone know if you can negotiate the offer they give you and did anyone have sucess on increasing their offer?
 

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I also am working on a buyback offer from GM. Does anyone know if you can negotiate the offer they give you and did anyone have sucess on increasing their offer?
My guess is they will deny our requests with the new recall being announced. Haven’t heard of anyone negotiating the amount. Just given a choice between a MSRP swap or a straight buyback.
 
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