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Does the Bolt come with a tire inflator kit? Mine did not. I went back to the dealership today to inquire after purchasing the vehicle last week. I requested for the sales manager, but spoke with my sales rep, who could not help me. He said that the vehicle did not come with an inflator, rather, the tires are self-sealing. I told him that it was listed as Standard on the website, but he did not believe me. I requested to speak to the manager again.
The manager came out and I reiterated the situation. He sided with the sales rep and said that the item was not on the window sticker, which I had brought along with me. I brought out my phone and showed him the Chevrolet website, which showed the attached image. He had to Google for LPO because he did not know what it stood for. I did not know either since it was not defined on the web page. He found that it meant Limited Production Option. He said that it means that it does not come with the inflator. He also said that he lost thousand of dollars from the sale of my car and where was he going to get money for the tire inflator kit. He said that there is nothing left to be said, so I got up and left without saying anything.
I had no leverage since I already signed the prior week and the deal was done.
This is my first time dealing with Chevrolet. Is this the level of service I should be expecting? I should have known when the first 2 sales reps failed the sale even before the test drive last week. They thought the Bolt had options for power seats and sun roofs. They also thought that there was only one color available for the seats, as well as other misinformation regarding the vehicle. The sales manager was very apologetic and found someone else that I could work with. It's funny how they change their tune when the deal is done.
Anyhow, sorry for the rant. Right now, the missing tire kit is trivial. I am now more concerned with the level of treatment and service by the Chevy dealership.
miked1541
The manager came out and I reiterated the situation. He sided with the sales rep and said that the item was not on the window sticker, which I had brought along with me. I brought out my phone and showed him the Chevrolet website, which showed the attached image. He had to Google for LPO because he did not know what it stood for. I did not know either since it was not defined on the web page. He found that it meant Limited Production Option. He said that it means that it does not come with the inflator. He also said that he lost thousand of dollars from the sale of my car and where was he going to get money for the tire inflator kit. He said that there is nothing left to be said, so I got up and left without saying anything.
This is my first time dealing with Chevrolet. Is this the level of service I should be expecting? I should have known when the first 2 sales reps failed the sale even before the test drive last week. They thought the Bolt had options for power seats and sun roofs. They also thought that there was only one color available for the seats, as well as other misinformation regarding the vehicle. The sales manager was very apologetic and found someone else that I could work with. It's funny how they change their tune when the deal is done.
Anyhow, sorry for the rant. Right now, the missing tire kit is trivial. I am now more concerned with the level of treatment and service by the Chevy dealership.
miked1541
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