Ha! That happened to someone else, too. They posted a complaint about not hearing back from their customer service rep on one of the threads, and then a few minutes later, they heard back from their customer service rep. I'd pretend that GM must be paying attention to this forum, but it's probably the opposite - the bureaucracy is running just slow enough to get people to post complaints.Thanks for that, MichBolt. I will post results here regardless of the outcome. FYI GM requested a copy of my lease contract as well when they sent the buyback offer.
Just a few minutes ago I got the following note from GM:
I hope you are doing well. I do apologize for the delay. I just wanted to check in with you to let you know your case is still being actively worked. We are still working on securing a host for this buyback, I do apologize this is taking longer then expected. Resolving your concern is important to us and we hope to have a response for you as soon as possible.