I did get reimbursed but it was at the same time I surrender my car and got the check for the repurchase. They combined them both on the same check. Fuel and rental. I only had the rental for three weeks though before I just bought a new vehicle.Has anyone had any luck getting reimbursed like they promised?
I am on my second month of a rental. Had to be a Chevy, under 46/day, through Enterprise, and I was promised reimbursement for rental and gas receipts.
Now on my second month, out a little over $3000 and I have asked for a new concierge, since I have not received a call back or email back in about a month, despite multiple attempts and complaints.
So has anyone actually received reimbursement?
This is so disgusting of Chevy. I will never buy another Chevy / GM product again. They have the audacity to run commercials for upcoming ev's while we wait with our thumbs up our asses.
As frustrating as it is to be the one watching that commercial while waiting for your fix, GM has to look to the future. They have publicly made EV transition a big deal, so they can't exactly stop advertising until the recall is fixed. Would you prefer they simply not advertise EVs for the next year? That would be a terrible business decision.They have the audacity to run commercials for upcoming ev's while we wait with our thumbs up our asses.
Not much new content here. People have had a hard time getting responses for months now. So has having call center agents working from home (since Covid started). So has having to write a letter to get the actual corporate office (although people can often figure out the e-mail addresses of higher ups since they are usually patterned).This should be a warning to all current and potentially future Chevy customers.
I called yesterday and explained my situation to the ev people. I can't get them to reply to my voicemails or emails so I asked for a supervisor to contact me. I was promised a call would come yesterday....and no one called.
Half hour on hold today with brief conversations with someone obviously working from home with a house party in the background.....and I again was promised the same thing which I have zero doubt will happen.
Btw if you want to reach corporate you must write them. So that's how much they care to hear from you. Oh do you want to speak with someone? Are you having a problem? Don't call......just drop a letter in the mail and give it a shot! That's basically a middle finger.
So again, I am just letting you know that you all have been warned. This is a bad experience.
Posters have reported much more responsive customer service earlier in the recall process, ie this past spring, before the 2nd recall and expansion to 2020-22 Bolts.Yes, that is my warning to anyone looking at doing business with General Motors, Chevy, GMC, or Cadillac. Expect this if you go ahead and purchase a vehicle from them and have any expectations of customer service.
Mine will make gurgling noises also when DCFC when cold out. Original battery. I think this is normal.I picked up my Bolt Wednesday. I have concerns. So they shipped it off to get the new battery. Now it makes gurgling noise like a waterfall when it is charging. I am not stressed, but slightly converned about it. If anyone has a suggestion....I cant imagine sending this mother back to the dealership. Seriously?
Also, as far as reimbursement, I have not received reimbursement for the last 2 months plus the partial month. My concierge said it was being processed, but nothing has shown up and I have left messages and emails that have gone unanswered
