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Charged for the first time at an EVgo

3834 Views 33 Replies 15 Participants Last post by  VoltoBolt
All the Electrify America stations were full so I noticed on the plug share app a EVgo about 1/2 mile away, went over there, and hooked up and started charging, I noticed on my app the cost was going up rapidly, I tried to find what they were charging a minute but never could find it. After 8 minutes and over $3.00 being charged I stopped the session. That is when I found out they were charging $0.35 a minute. Over twice what I have ever paid at a Electrify America or Chargepoint.
Needless to say I will not be using them any more unless I have no other choice.
I then drove to the next Electrify America Station to charge just enough to get back home, but there when I stopped charging and disconnected, the station never indicated I was disconnected. I contacted EA and they reset the station, and they did not charge me anything for the 14kW I had charged.
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EVGo used to have a plan that would reduce the per minute cost, if you joined and paid a monthly fee that was applicable to your charging use.

AND the monthly fee was eliminated if you are a AAA member, like I am.

I do not use them enough to do the comparison, but I have noticed in my usage, EA stations would cost me more to go up to 80% than using EVGo with my plan.
Are you in California, or another state that charges by the kWh instead of by the minute? That would make EVgo a lot more competitive.
Yes, I am in California and I did not know that!

I don't often use DCFC, but when I do I have always enjoyed the consistent quality of EVGo. I maintain other accounts including EA, just in case.
And having to have a separate plan for each provider would be costing me more than I charge, and still have to pay to charge.
If I had 100% of my battery available I would have not had to charge at all to get back.
All the plans for which I am a member do not require me to pay a monthly fee: EVGo, EA, ChargePoint, EV Connect, Blink (are they still in business?), and a couple others that I do not remember.

Sorry to hear the battery limitation software update is hitting you that bad! I have not had the software update installed, perhaps because my battery was manufactured in Michigan instead of S. Korea.
Now that I have returned to driving Uber full time, I am seeing many new Electrify America installations at many locations convenient to me with my random driving. And I paid the monthly fee ($4 or 5) and it dropped the price to about $.31 a KWh.
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