EVSE manual explains the status lights:

https://www.chevybolt.org/posts/645783/

Make sure the dongle between the outlet and the EVSE box is inserted very, very firmly into the EVSE box.

 

Thanks MichBolt for answering. Inserting the dongle very tightly doesn't solve this for me, and the charger still isn't working, so it looks like I have to deal with the dealer (not a fun exercise). I appreciate you answering.

 

Several of these GM supplied charges have a recall. You might want to check the TSB to see if your charger is listed.

https://static.nhtsa.gov/odi/rcl/2023/RCRIT-23E065-7627.pdf

 

Thanks Steve. I did check that recall document with all the serial numbers. Mine is not on that list, so there's nothing further to be done there. Looks like my next move is simply to buy a replacement charger at the dealer, for a total of $422.

 

It's my understanding that the charger is considered part of the car and is covered under the 3yr, 36K mile warranty. You should be able to get a new one for free from your dealer, but as others have said, it'll probably be unreliable as well. Best to buy a new non GM charger and be done with it.

 

the new ultium charger i got on warranty last year has worked fine.
the white box was crap and they finally replaced it for me.
been plugged in steady for 11 months outside, rain and snow, never missed a beat yet.

 

Mine was replaced by the dealer under warranty and the new Ultium one has been great!

 

Art, I'm using a Vevor L2 charger. Vevor seems to be one of the reliable Chinese brands with good customer support. Vevor also have a L1 charger for $99 on Amazon. Lectron has a L1 on Amazon for $150. It depends on how long a charge cable you need. $442 at the dealer seems excessive.

Mine was replaced by the dealer under warranty and the new Ultium one has been great!

 

Thank you Kobayu, Steve, and everyone else who has replied. Regarding the Ultium charger here’s my question. Because I don’t have a 240 V outlet, I need an L 1 portable charger. My understanding is that the Ultium is L 2 and wouldn’t work for me. Is that correct?

 

GM made it confusing because "ultium" is just a brand they made up (then abandoned) so it doesn't really refer to a specific charger/EVSE.

The charger/EVSE they appear to be selling now which IS dual level is this one:

Site Maintenance

for $344
But you still have to buy the cable to plug it into the wall and somehow the L1 adapter is another $108:

Site Maintenance

If you want to stick with a new EVSE and are looking at a specific product, feel free to post it and someone can probably confirm whether it can do L1.

If I were in your shoes I'd probably look used and either take a chance on just replacing your broken one with the same thing like this:

https://www.chevybolt.org/threads/oem-dual-level-charger.59338/?post_id=1043209#post-1043209

Or check ebay for one of the early EV OEM adapters. The BMW i3s used a rebranded Clipper Creek charger that was quite robust and the EVSE the early Bolts used seems very reliable. The Bolt one is model # 23254905. It is technically 120v and 12a and they are pretty readily available on ebay for $150~$200.

Even the Tesla UMC + a J1772 adapter like this one could work well for you. (I have no affiliation with that seller or auction and am not necessarily recommending it or vouching for it)

 

Level 1 look on ebay for the Mopar charger labeled Jeep, Pacifica or Mopar. They are the same as new Chevy level 1 chargers and are always available for about $75 dollars shipped. I have one, it is the perfect factory Bolt level 1 charger.

 

My white OEM EVSE was just replaced last week under warranty. I had to go to the dealer three times and they had to get approval from Chevy, but it was done without any issues. The black Ultium-branded replacement is a very basic unit with dual plug-in AC cords, but it did not come with any paperwork or user guide, and it just has one LED that flashes while charging. So if the LED is supposed to indicate different states, such as charging errors, over-heating, etc., there is no way to know. But I did test it yesterday by plugging in and getting the estimated charge completion time from the DIC, and comparing it to the actual charge completion time. The car was fully charged and going through cool down at the exact estimated time. My only complaint is that it did not come with a wall-mount, just a rectangular recess in the back but no instructions or mounting hardware.