Bought new Bolt 5/18. Started trip home (350 miles) on 5/19. Charged at a Level 3 station, adding 75 miles in 30 minutes. NO more Level 3s on route. Drove to next stop. I was then 220 miles from home & thought I would get 25 miles/hr charge at each of two Level 2 stations & get home in 11.5 hours (4 charge, 1.75 drive, 4 charge, 1.75 drive).
At this point (Chevy dealer, Level 2 charging) I added 84 miles in 7 hours (12 miles/charging hr). No one in the dealership could help. The "Getting to Know Your 2017 BOLT EV" says on page 12: "When using a 240-volt charging station, it will charge at a rate of 12 EV miles per hour at a 16-amp level (approximately 19 hours total), and at a rate of 25 EV miles per hour at a 32-amp level ..." I called Chevy {Bolt EV Customer Advisor, 1-877-486-5846} = NO help. Read some more to find, under Programmable Charging: "Touch the Charge Limit toggle button to select a different charge level." The ONLY "toggle button" visible to me toggled between 6-amp & 12-amp (must have been for Level 1 home charging). NO help!
Drove to the next planned stop. Got there nearly empty. Here (Chevy Dealer, Level 2 charging) I ALSO got only ~12 miles/charging hr. No one at that dealership knew how to set/change a charging (amperage acceptance) rate, either. I had to stay {overnight} plugged in for 13 hours & added only ~156 miles! Finally made it home, safe, but tired.
What am I doing wrong? I admit to being a novice, but 35 hours of charging to go 350 miles is NOT what I bargained for!! Help, please!
At this point (Chevy dealer, Level 2 charging) I added 84 miles in 7 hours (12 miles/charging hr). No one in the dealership could help. The "Getting to Know Your 2017 BOLT EV" says on page 12: "When using a 240-volt charging station, it will charge at a rate of 12 EV miles per hour at a 16-amp level (approximately 19 hours total), and at a rate of 25 EV miles per hour at a 32-amp level ..." I called Chevy {Bolt EV Customer Advisor, 1-877-486-5846} = NO help. Read some more to find, under Programmable Charging: "Touch the Charge Limit toggle button to select a different charge level." The ONLY "toggle button" visible to me toggled between 6-amp & 12-amp (must have been for Level 1 home charging). NO help!
Drove to the next planned stop. Got there nearly empty. Here (Chevy Dealer, Level 2 charging) I ALSO got only ~12 miles/charging hr. No one at that dealership knew how to set/change a charging (amperage acceptance) rate, either. I had to stay {overnight} plugged in for 13 hours & added only ~156 miles! Finally made it home, safe, but tired.
What am I doing wrong? I admit to being a novice, but 35 hours of charging to go 350 miles is NOT what I bargained for!! Help, please!