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2017 Premier, Arctic Blue - Oct 2020
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I'm aiming to keep my esve. It was a used car, maybe it didn't come with one.
 

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I recently had GM buy back my Bolt. They were awesome. Very easy. California purchase so not sure if that matters. I liked it, And I learned a lot from owning my first electric. I would for sure lease next time. Tech is changing too quickly to own right now in my opinion.
 

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Does anyone know if you buy a car out of state and have it shipped so that you take delivery in your home state which state’s Lemon Laws would then apply in the event of future issues? This might impact where I purchase my car given the way the Lemon laws are guiding GM’s response to buyback requests.
 

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2020 Chevrolet Bolt
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Does anyone know if you buy a car out of state and have it shipped so that you take delivery in your home state which state’s Lemon Laws would then apply in the event of future issues? This might impact where I purchase my car given the way the Lemon laws are guiding GM’s response to buyback requests.
I suspect it depends on the particular state(s) and the fine print in the purchase contract.

In Michigan, for example, it applies to vehicles purchased or leased in Michigan, or vehicles purchased or leased by a Michigan resident:
 

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2019 Bolt & 2015 Spark EV
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Since my 17 Bolt was used they only gave me back what I paid for plus about $600 for miscellaneous fees they estimated I paid.
Do you mind sharing what dollar amount you received for GM buying your Bolt back from you?
 

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I am in CA and have initiated the process. Received a letter confirming repurchase. I have a specific question I am hoping others who have successfully gone through the process can answer.

Is the "Purchase Price" used in the usage calculation:

1 - Price + Fees + Taxes = "Purchase Price"

or

2 - Just Cash Price?

Based on the formula, (1) above will produce a higher amount to be repaid to the customer.

Thanks.
 

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2021 Nightfall Gray Metallic Bolt Premier
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Before I received the amount GM would offer, they wanted to know if I wanted a swap or for them to outright repurchase my car. I don't think either choice affects the amount. But my contact did mention the dealer would have access to more rebates and deals if I did a repurchase.
Based on my dealings, the amount offered is based on the Lemon Laws in your state, whether you purchased the vehicle new or used and miles on Vehicle. I do know my repurchaser mentioned an amount, which included a calculated amount plus "various fees refunded".
 

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Before I received the amount GM would offer, they wanted to know if I wanted a swap or for them to outright repurchase my car. I don't think either choice affects the amount. But my contact did mention the dealer would have access to more rebates and deals if I did a repurchase.
Based on my dealings, the amount offered is based on the Lemon Laws in your state, whether you purchased the vehicle new or used and miles on Vehicle. I do know my repurchaser mentioned an amount, which included a calculated amount plus "various fees refunded".
Thanks jerry for the reply
 

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Another follow-up question:

What mileage is used by GM? At what point in time? When I initiated the process, they requested over the phone what the exact mileage of the car was at the time.
Between that conversation, and the time when this gets settled, likely will be a matter of weeks, possibly 1-2 months. During that time, more mileage will be added.

From experience, can anyone tell me me if GM will request another ODO reading for the usage calculation later in the process?

Thanks.
 

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Another follow-up question:

What mileage is used by GM? At what point in time? When I initiated the process, they requested over the phone what the exact mileage of the car was at the time.
Between that conversation, and the time when this gets settled, likely will be a matter of weeks, possibly 1-2 months. During that time, more mileage will be added.

From experience, can anyone tell me me if GM will request another ODO reading for the usage calculation later in the process?

Thanks.
The EV Concierge asked for my mileage over the phone, but when it was elevated to another CS specialist, a picture of the ODO was requested together with the other documents, such as the title, etc. I haven't completed my process yet, but I would assume that they will be going by the picture since it is part of the paper trail.
 

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Another follow-up question:

What mileage is used by GM? At what point in time? When I initiated the process, they requested over the phone what the exact mileage of the car was at the time.
Between that conversation, and the time when this gets settled, likely will be a matter of weeks, possibly 1-2 months. During that time, more mileage will be added.

From experience, can anyone tell me me if GM will request another ODO reading for the usage calculation later in the process?

Thanks.
No.

The mileage used in the “usage calculation” is the odometer reading at inception of the issue. If you didn’t bring your car in for the temporary recall patch, then your mileage is what you are reporting when you request the re-purchase.

When I was asked I walked out to the garage and gave them the odometer reading while sitting in the car. They never asked for a photo although I have one waiting for them. My re-purchase has already been approved and is just waiting for the repurchase packet to arrive at the dealer where I will turn it in.
 

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I am in CA and have initiated the process. Received a letter confirming repurchase. I have a specific question I am hoping others who have successfully gone through the process can answer.

Is the "Purchase Price" used in the usage calculation:

1 - Price + Fees + Taxes = "Purchase Price"

or

2 - Just Cash Price?

Based on the formula, (1) above will produce a higher amount to be repaid to the customer.

Thanks.
It’s number 1. Add tax/license/doc fees

Other questions you should ask if you want to do your own rough estimate of what the offer will be:

-Are you are a 1st owner or second owner?

-Do you want a cash repurchase or swap for a new comparably equipped Bolt?

-if you are a 1st owner, do you want to trade for any GM vehicle (MSRP to MSRP)?

The answers to these questions can change which numbers are used. Original owners use the figure for what you paid (number 1) from your contract and the mileage on your odometer when the buyback request is made or at first service for the stated problem.

Second owners such as myself it is more complex. I asked and received a cash repurchase (no swap or trade). The numbers they used for my calculation was the price I paid for my used vehicle as the base price, along with the tax, license and doc fees as stated on my purchase contract. The mileage figure was the mileage at buyback request minus the mileage as stated on my purchase contract (the miles I drove).

A second owner requesting a “swap” will see a usage calculation using the original purchase numbers from the original purchase, and the mileage number is the odometer reading at inception of buyback request (the miles I AND the original owner drove).

I didn’t ask personally, but I have read that second owners are not offered the MSRP to MSRP trade in the buyback program.
 

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It’s number 1. Add tax/license/doc fees

Other questions you should ask if you want to do your own rough estimate of what the offer will be:

-Are you are a 1st owner or second owner?

-Do you want a cash repurchase or swap for a new comparably equipped Bolt?

-if you are a 1st owner, do you want to trade for any GM vehicle (MSRP to MSRP)?

The answers to these questions can change which numbers are used. Original owners use the figure for what you paid (number 1) from your contract and the mileage on your odometer when the buyback request is made or at first service for the stated problem.

Second owners such as myself it is more complex. I asked and received a cash repurchase (no swap or trade). The numbers they used for my calculation was the price I paid for my used vehicle as the base price, along with the tax, license and doc fees as stated on my purchase contract. The mileage figure was the mileage at buyback request minus the mileage as stated on my purchase contract (the miles I drove).

A second owner requesting a “swap” will see a usage calculation using the original purchase numbers from the original purchase, and the mileage number is the odometer reading at inception of buyback request (the miles I AND the original owner drove).

I didn’t ask personally, but I have read that second owners are not offered the MSRP to MSRP trade in the buyback program.
Hello Martin, thank you very much for your replies.
 

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I should note that readers of this thread should go back to see the original post - the deduction can vary by state. In Maryland, the deduction is capped at 15% (based on MD Lemon Laws), so if a similar lemon law exists in your state, even if your mileage is high, the state's lemon laws may work in your favor.
 

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I should note that readers of this thread should go back to see the original post - the deduction can vary by state. In Maryland, the deduction is capped at 15% (based on MD Lemon Laws), so if a similar lemon law exists in your state, even if your mileage is high, the state's lemon laws may work in your favor.
I never thought I would be saying that I wish I had the consumer protection laws of another state while living in California where our motto is “We regulate you because we know better than you” (subject of a whole warehouse full of cans of worms).

I’m just not getting the regulation that I’m paying for LOL
 

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I never thought I would be saying that I wish I had the consumer protection laws of another state while living in California where our motto is “We regulate you because we know better than you” (subject of a whole warehouse full of cans of worms).

I’m just not getting the regulation that I’m paying for LOL
I find it odd, that GM doesn't require the owner to provide proof of the milage. in my case, it was a verbal exchange where I reported mileage when the case began. They are simply taking our word for it.

That said, I also find it odd that the mileage used is based upon inception of the case, rather than when the repurchase team finalizes.

It works in our favor, but I am just pointing that out. Anyone else have thoughts why they are handling it this way? Also, I read on this thread or another thread someone hypothesizing that they could also use OnStar to figure out mileage.
 

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Also, I read on this thread or another thread someone hypothesizing that they could also use OnStar to figure out mileage.
Hi! Not sure if you read that off a comment I posted, but I did bring up to my CS rep that I believe the mileage usage should be based on the mileage on my car on November 13th, date of the recall, which is available via OnStar reporting. I didn't get much of a response, but I suspect it's not something they would do. Since they've been basing buybacks on lemon laws, I expect they will stick behind the line that reads:

"The number of miles that the buyer was able to get from the defective car before it was first taken to the dealer or authorized repair shop, divided by 120,000 (the number of miles that the State of California has set as the average lifespan of a vehicle). This number is then multiplied by the total amount paid by the buyer to arrive at the mileage offset."

That portion regarding "first taken to the dealer or authorized repair shop" is the key. It's also why I've underlined that all who are refusing the recall on principal but then pursuing buybacks are losing money in the transaction. Depending on the mileage you cover it could be a bunch of $$. I drive fairly little but, had I taken the car in immediately for the recall, my usage deduction would be 20% less.
 

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Hi! Not sure if you read that off a comment I posted, but I did bring up to my CS rep that I believe the mileage usage should be based on the mileage on my car on November 13th, date of the recall, which is available via OnStar reporting. I didn't get much of a response, but I suspect it's not something they would do. Since they've been basing buybacks on lemon laws, I expect they will stick behind the line that reads:

"The number of miles that the buyer was able to get from the defective car before it was first taken to the dealer or authorized repair shop, divided by 120,000 (the number of miles that the State of California has set as the average lifespan of a vehicle). This number is then multiplied by the total amount paid by the buyer to arrive at the mileage offset."

That portion regarding "first taken to the dealer or authorized repair shop" is the key. It's also why I've underlined that all who are refusing the recall on principal but then pursuing buybacks are losing money in the transaction. Depending on the mileage you cover it could be a bunch of $$. I drive fairly little but, had I taken the car in immediately for the recall, my usage deduction would be 20% less.
Actually what you are saying, is that if I took the car into a dealer to apply the software fix (which I did about 2 months ago), I can actually use that mileage as reference point.
That would even be more advantageous, since I probably put around 500 miles on the car in the last month.

Is that how you are interpreting the lemon law in CA? I also reside in CA.
 
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