Thank you for this detailed info. Also being in NJ with a 2017, I'm a little more hopeful now. Interesting to note that when I spoke to my assigned representative a few days ago, I was told to expect an update every four business days instead of your two... maybe they're expecting to be a lot busier now than last month!Just dropped of my 2017 Bolt at the dealer to complete my straight repurchase. Thought I'd share my experience here in case it's helpful to others.
I'm in NJ.
6/4/21 - Got a call from the buy back team. She requested a bunch of documents from me: Buyer's order, retail finance contract, payoff statement, picture of odometer. Let me know that it would take 7 to 21 business days to review my case. Promised to reach back out to me every two days to check in even if there wasn't a change in status (she did this via email).
Were you pleased with the $ offered? Or were you just happy to get out?