[Rob94708]

I completed my trade repurchase (“MSRP swap”) in California on Friday, going from a 2020 Premier to a 2023 EUV Premier.

Here’s the timeline and numbers so that others know what to expect, but note this applies only to California, and only the vehicles that were originally purchased, not least. What GM offers he was completely different in other states, or if you have a lease.

• Jan 25, 2020: Purchased 2020 Bolt EV Premier for “total cash price” (line 1 of the purchase contract) of $42,856, which was $47,502 including tax/license etc., minus $12,500 rebate = $35,002.
• I was willing to put up with the battery recall limitations until the point at which GM started selling new cars with new batteries before they replaced my battery. I found that annoying. So:
• May 25, 2022: First contacted EV Concierge using the online chat. My car had 19,259 miles. I got a 9-xxxxxxxxxx case number.
• July 3: Helpful local dealer Concord Chevrolet placed an order for an as-loaded-as-I-could-get-it 2023 Bolt EUV Premier and gave me an order number. The car has Sun + Sound, Super Cruise, and Interior Protection Package (all weather floor mats), and the MSRP including the destination charge was $38,035.
• July 7: I was given a six-digit case number and switched to the different repurchase coordinator on July 7.
• August 13: GM online chat switched to “Your vehicle has been produced”.
• September 16: Vehicle was delivered to dealer.
• September 22: Received formal offer with $6,875.53 usage fees, which is (42,856 / 120,000 * 19,259). Accepted the offer. Note that in California, GM does not offer a credit for the difference between the original $42,856 MSRP and the new $38,035 MSRP, which means I would have saved nothing by skipping the Super Cruise or Sun + Sound packages; I'm very glad that I loaded it up.
• September 30: Dealer was ready for me to pick up my car, and indeed, I simply wrote a check for $6,875.53 and nothing else. I drove away with the car and I love it.

It feels like the same car with everything that bothered me upgraded. The ride is much smoother, and it just feels like a better car. And I love the sunroof, and super cruise is amazing.

Also, the salesperson set me up with the $500 in EVgo credits without me even asking. (Julius at Concord Chevrolet in the Bay Area. Highly recommended; he’s the person I bought the original car from almost 3 years ago, too. No high-pressure tactics — both times, they asked me if I wanted an extended warranty, I said "no thanks", and that was the end of it.)

I'm going to miss that beautiful Oasis Blue color, though….

 

[ArizonaJon]

Congratulations. We went form a 2021 EV to a 2022EUV and the upgrade is great. We especially like the HVAC controls in the 2022/23.

 

[RacerX00]

Pics or it didn't happen.

 

[Skidro13]

Congrats! In case my dealer doesn’t know, what do I ask to get the evgo credit

 

[you27]

Congrats! In case my dealer doesn’t know, what do I ask to get the evgo credit

Just that. Ask for your evgo credit. My dealer asked me if i wanted the credit it the L2 install.

 

[Martin D]

Agree completely with your summation of your new car. I also did a trade repurchase in CA, with the usage of $672 (3007 miles reported at request, 7900 at turn-in). I have a ‘22 EUV w/o SC, in my requested Summit White with the dark blue/black interior. I just adore this car, and anticipate a long time to appreciate it.

So what color? Show us your sweetheart 🤩

 

[TVCasualty]

I know I am a bit late to the party but do you have any tips on that first interaction with the concierge?

 

[sbroumley]

I know I am a bit late to the party but do you have any tips on that first interaction with the concierge?

In my initial contact with the concierge (Nov 2021), I mentioned something to the effect of:
-Using my car at 80% charged is not enough range in winter when I have to drive out of town to see parents in the country where there are no chargers.
-I can only charge in my attached garage at home and the fire risk is giving my family anxiety and it's an inconvenience to have to keep moving the car after charging etc.
-I don't trust my dealer out here in Marble Falls, Texas to perform the battery swap as the dealer is not very organized or EV friendly given previous history of them attempting updates etc.
They never questioned my reasons and got me a case number a few weeks later to start the process.

 

[Rockymo7]

We, likewise, had a 2020 Bolt Premier with 19,913 miles when we took it to Novato Chevrolet for "Propulsion power is reduced" on 8/4/22. Plus, the air conditioning stopped working and I was unable to charge the Bolt. They are unable to fix it. They gave us a Hertz rental car and are reimbursing for gas.

On Sept. 1st, I filed a California 30-day lemon law claim with BBB. Next day, got a call from Chevrolet with a tentative repurchase offer. After a month of haggling and ordering a fully loaded 2023 Bolt EV with Novato Chevrolet, yesterday, finally got a case # assigned to a Repurchase Coordinator. I was told I should hear from the newly assigned Repurchase Coordinator within 24-72 business hours, to discuss the terms of the repurchase. I expect to pay ~ $7,400 in usage fees.

We have 7 months left on the lease, so, I expect to have the lease bought out, as well, and Chevy continues to pay for the Hertz rental car and gas until the new 2023 Bolt arrives (I'm guessing about 4 months).

 

[ComputerDoc]

We, likewise, had a 2020 Bolt Premier with 19,913 miles when we took it to Novato Chevrolet for "Propulsion power is reduced" on 8/4/22. Plus, the air conditioning stopped working and I was unable to charge the Bolt. They are unable to fix it. They gave us a Hertz rental car and are reimbursing for gas.

….discuss the terms of the repurchase. I expect to pay ~ $7,400 in usage fees.

We have 7 months left on the lease, so, I expect to have the lease bought out, as well, and Chevy continues to pay for the Hertz rental car and gas until the new 2023 Bolt arrives (I'm guessing about 4 months).

We’re doing a MSRP swap in Oregon.
2021 turning it in for 2023 Bolt EV LT.
We are very close to the point where they’re going to give us a number for what we purchase dollars they are offering.
On the Oregon lemon law that cannot deduct usage fees….
I am very curious what the net cost is going to be.
from my looking at the numbers It looks like they might have to give us the new Bolt And even might have to write us a check in addition. I’ll report the results here.

[Update added on 14 September:
Our swap has been approved and completed as of yesterday.
They are giving us a new bolt plus a substantial cash refund.😏
We have a VIN number, just waiting for an ETA on delivery date.]

 

[RacerX00]

2021 turned in for 2923 Bolt.

Warp 9, engage.

 

[Lite2]

Warp 9, engage.

Long live the Bolt!

 

[boltowner8]

I was offered a repurchase by GM. Do I have to get my new bolt from the same dealer?
The letter says: "Alternatively, if you elect to have General Motors repurchase your vehicle, General Motors will refund the actual price paid or payable by the buyer, including any charges for transportation and manufacturer-installed options, but excluding nonmanufacturer items installed by a dealer or the buyer." How can I find out what is the "nonmanufacturer items installed by a dealer?"

 

[Lance Boyle]

I was offered a repurchase by GM. Do I have to get my new bolt from the same dealer?

You may, if your dealer agrees to host it. You may, if you prefer, find any GM dealer to host and you may even select a Buick, a Cadillac, a GMC or even a Hummer. At least, that was what I was offered 9 months ago. Happily, my 14-month "winter of despair" is drawing to a close, with a late October ETA for my 2023 Bolt EUV Premier. Good luck and BE PATIENT.

 

[Lance Boyle]

2021 turned in for 2923 Bolt.

You should live so long. Will that include the Mars or Venus package?

 

[Brownmoose]

We’re doing a MSRP swap in Oregon.

I'm also diving into this process and wondered if you have any words of wisdom for another Oregon owner, relating to the process of doing the "MSRP swap"?

Thanks in advance!

 

[Lance Boyle]

Happily, my 14-month "winter of despair" is drawing to a close, with a late October ETA for my 2023 Bolt EUV Premier. Good luck and BE PATIENT.

Update...it came in on November 2 and, after several hours of "hurry up and wait," I got out of Dodge before sundown...and home to Boot Hill after dark, after narrowly escaping a 3-car pileup on I-610...and I mean narrowly. Houston rush hour drivers are insane...and usually well-armed. They all forgot whatever limited driving and social skills that they ever had before COVID.

 

[ComputerDoc]

Mine is due to arrive at my local dealer approx 10 days from now.
total time from my first contact to concierge to arrival will be approx 3.5 months.

 

[Lance Boyle]

Mine is due to arrive at my local dealer approx 10 days from now.
total time from my first contact to concierge to arrival will be approx 3.5 months.

Beat me by nearly a year (of course, a chunk of that was during plant shutdown). Congrats!

 

[harlanpepper]

I completed my trade repurchase (“MSRP swap”) in California on Friday, going from a 2020 Premier to a 2023 EUV Premier.

Here’s the timeline and numbers so that others know what to expect, but note this applies only to California, and only the vehicles that were originally purchased, not least. What GM offers he was completely different in other states, or if you have a lease.

• Jan 25, 2020: Purchased 2020 Bolt EV Premier for “total cash price” (line 1 of the purchase contract) of $42,856, which was $47,502 including tax/license etc., minus $12,500 rebate = $35,002.
• I was willing to put up with the battery recall limitations until the point at which GM started selling new cars with new batteries before they replaced my battery. I found that annoying. So:
• May 25, 2022: First contacted EV Concierge using the online chat. My car had 19,259 miles. I got a 9-xxxxxxxxxx case number.
• July 3: Helpful local dealer Concord Chevrolet placed an order for an as-loaded-as-I-could-get-it 2023 Bolt EUV Premier and gave me an order number. The car has Sun + Sound, Super Cruise, and Interior Protection Package (all weather floor mats), and the MSRP including the destination charge was $38,035.
• July 7: I was given a six-digit case number and switched to the different repurchase coordinator on July 7.
• August 13: GM online chat switched to “Your vehicle has been produced”.
• September 16: Vehicle was delivered to dealer.
• September 22: Received formal offer with $6,875.53 usage fees, which is (42,856 / 120,000 * 19,259). Accepted the offer. Note that in California, GM does not offer a credit for the difference between the original $42,856 MSRP and the new $38,035 MSRP, which means I would have saved nothing by skipping the Super Cruise or Sun + Sound packages; I'm very glad that I loaded it up.
• September 30: Dealer was ready for me to pick up my car, and indeed, I simply wrote a check for $6,875.53 and nothing else. I drove away with the car and I love it.

It feels like the same car with everything that bothered me upgraded. The ride is much smoother, and it just feels like a better car. And I love the sunroof, and super cruise is amazing.

Also, the salesperson set me up with the $500 in EVgo credits without me even asking. (Julius at Concord Chevrolet in the Bay Area. Highly recommended; he’s the person I bought the original car from almost 3 years ago, too. No high-pressure tactics — both times, they asked me if I wanted an extended warranty, I said "no thanks", and that was the end of it.)

I'm going to miss that beautiful Oasis Blue color, though….

At the time of the actual swap, did you sign a sales contract? Curious about what paperwork is used.