Hey Guest, welcome to ChevyBolt.org. We encourage you to register to engage in conversations about your Bolt.

Does ChargePoint care about maintaining its network?

608 Views 1 Reply 2 Participants Last post by p7wang, Nov 16, 2019

twriter

Discussion Starter · Nov 16, 2019

Poking around PlugShare and other charging station maps, I see plenty of stations that are noted as unavailable because of issues. Many seem to be ChargePoint--and that could be because there are so many from that network around here in the Bay Area.

But I wonder if the company really proactively detects and get repaired its stations that are down. A good example, is the DCFC charging stations on the 2nd floor of the Graton Casino parking garage. The 2 free DCFC stations have been out of service for weeks. ChargePoint can't not know about this. I wonder if they are so focused on expanding their network that they are neglecting the maintenance of the existing one. I mean, this is pretty standard for tech companies anyway, so it's not out of the question to believe this is the case.

You're here ChargePoint. What say ye?

Save

1 - 1 of 2 Posts

p7wang

· #2 · Nov 16, 2019

With ChargePoint, they are just hardware sellers. The equipment is the responsibility of the site owners.

You can use the ChargePoint app to Report Issue with the station. The owner will be notified. If the site owners do not care to fix it, I guess that is that.

Save

1 - 1 of 2 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.

Top Contributors this Month