Waco had message about software upgrades. EA said plug in.
Plugged in and it started to work. In end went back to normal screen.
Showed cost then gave credit to be free.
Yeah. Should say complimentary session before plugging in.
Then, you should get a message about Welcome, Driver or Welcome, Free along with something like "This session is complimentary, courtesy of Electrify America". It may show a price which you can ignore. When charging, the $ amount will go up but at the end, it'll show some $ value then a discount for that entire amount.
When you see "complimentary session", just plug in. Don't use their app, CC or NFC. Tonight in the Bay Area, I did see complimentary session still showing on stations from a distance. I didn't get out to double check, but it is very distinctive and in a certain part of the UI.
Here are some examples from previous times EA juice was free.