Discussion Starter · #1 ·
Just did a ~800 mile roundtrip between NY and VA and was excited to use the EA Charging network for the first time. The excitement did not last long, both stops on way down took roughly 25-30 minutes of trial and error to get the chargers to work, and this was with a representative after first two failed attempts. Both stations were head in layout so right off the bat it was awkward with Bolt and that short, stiff, heavy cable, it was bending to left and just didn't feel secure. After each failure to initialize the app (on iPhone) would lock up and I'd have to relaunch, but then it would take 1-2 minutes for the charging site to populate on the map, very frustrating. Of course it was cold, wet, windy so just made for a miserable experience. The reps were friendly however and they tried their best to get me up and running but it got old quickly. On trip back to NY I gave it one more chance and on that occassion it only took two attempts and about 6-7 minutes but I'd still had enough and on my last stop to charge I just went with EVgo. Anyone with tips on making it a better experience or is it all hardware/software issues they need to iron out?