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Discussion Starter · #1 ·
A couple weeks ago I ordered a Bolt EUV and GM has not "accepted" the order as yet. I looked on the forum here and saw that people have waited 5 months plus to have their orders "accepted" by GM. That is utterly ridiculous in this day and age with the technology that is available. It is definitely making me rethink my purchase.
 

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2022 Chevrolet Bolt EUV LT w/ Driver Confidence and Comfort & Convenience pkgs
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It is GM's technology and customer service issue. The order was sent, GM assigned an order number to it, but they have not "accepted" the order. This info came straight from GM.
How did you order it? Did you go through a dealership or are you doing it through their online system?
 

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2010 Prius (Model V); 2023 Bolt EUV Premier on Order
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How did you order it? Did you go through a dealership or are you doing it through their online system?
If you can show me a way to order online and not through a dealership, please let me know.

It is my understanding that orders are placed only through dealerships (there may be other ways as a GM employee, but for the general public I am not aware of another ordering system).
 

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A couple weeks ago I ordered a Bolt EUV and GM has not "accepted" the order as yet. I looked on the forum here and saw that people have waited 5 months plus to have their orders "accepted" by GM. That is utterly ridiculous in this day and age with the technology that is available. It is definitely making me rethink my purchase.
"Not accepted" is not exactly "not accepted". When it's "accepted", that means it's been accepted into the production time table, with a target production week, etc. Due to several factors, they only accept them into production at certain rates, and depending on where they're going to. It's a terribly complex system juggling multiple supply chains, accepting orders from and delivering vehicles to thousands of dealers in multiple countries.
 

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2022 Chevrolet Bolt EUV LT w/ Driver Confidence and Comfort & Convenience pkgs
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If you can show me a way to order online and not through a dealership, please let me know.

It is my understanding that orders are placed only through dealerships (there may be other ways as a GM employee, but for the general public I am not aware of another ordering system).
GM has some kind of warehouse thing now where you can order online and have it shipped to a dealership. There鈥檚 a website for it.
 

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2022 Chevrolet Bolt EUV LT w/ Driver Confidence and Comfort & Convenience pkgs
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Do you have a link to the website?
Now that I think about it, I think you configure using the online tool and then if it is in stock in the warehouses 鈥 I think there is one of them in Georgia and a couple other ones 鈥 then they ship it to the dealership. Can anyone on the forum help me out with this?
 

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Discussion Starter · #10 ·
Yeah, sorry, I don't go for that. I have seen posts that people have waited 5 months plus for GM to accept their orders. With the scheduling technology available that is a ridiculous amount of time.
 

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This is not a scheduling problem or a problem with technology. The term 鈥渁ccepted鈥 means your dealer is given an allocation to have an order get moved to production. When it鈥檚 not accepted, it鈥檚 still in the system but just waiting in line. It鈥檚 a supply and demand issue.

It鈥檚 been well documented here and in other places that if you want your order faster, you need to find a dealer with high allocations and low order lines. Or just travel to a low demand state where dealers will have them available.
 

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"Not accepted" is not exactly "not accepted". When it's "accepted", that means it's been accepted into the production time table, with a target production week, etc.
That's not entirely correct. There are many things that can change between when an order is accepted by GM and when an order is accepted for production. TPW is not given until and order is accepted for production.
 

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2010 Prius (Model V); 2023 Bolt EUV Premier on Order
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That's not entirely correct. There are many things that can change between when an order is accepted by GM and when an order is accepted for production. TPW is not given until and order is accepted for production.
And if GM does not give the dealer an allocation, the order is not accepted. I'm fearing this possibility with my order. I'm next in line at the dealership, but they haven't had a Bolt (EV or EUV) order accepted since December. If GM is overwhelmed with fleet orders, then I wonder about my order being accepted . . . ever.
 

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I agree with Mark. In 2015, I ordered a 2016 Subary Legacy through a dealer in Johnstown, PA. Six weeks later it arrived. No "statuses", no "accepted", it just worked.

Back when I was a kid, dealers didn't sell vehicles off the lot unless they were demonstrators at the end of a model year. Dealers gave test drives in demonstrators, you ordered what you wanted, and a month or two later it arrived. This was before the days of computers when everything was done on paper. If it could be done then, it can be done now.
 

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And if GM does not give the dealer an allocation, the order is not accepted. I'm fearing this possibility with my order. I'm next in line at the dealership, but they haven't had a Bolt (EV or EUV) order accepted since December. If GM is overwhelmed with fleet orders, then I wonder about my order being accepted . . . ever.
For some time now, I've been reporting car carrier sightings on major routes and storage yards. The last 3 weeks, I've seen none anywhere. None on dealer lots either. I think fleet orders are taking over right now. We might soon see truckloads of all Summit White EVs.
 

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2010 Prius (Model V); 2023 Bolt EUV Premier on Order
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And if GM does not give the dealer an allocation, the order is not accepted. I'm fearing this possibility with my order. I'm next in line at the dealership, but they haven't had a Bolt (EV or EUV) order accepted since December. If GM is overwhelmed with fleet orders, then I wonder about my order being accepted . . . ever.
For some time now, I've been reporting car carrier sightings on major routes and storage yards. The last 3 weeks, I've seen none anywhere. None on dealer lots either. I think fleet orders are taking over right now. We might soon see truckloads of all Summit White EVs.
Interesting news today! I received a phone call from the dealership and was told my order was going to go in to GM tomorrow. So, by Thursday (I suppose) the order will be accepted by GM and the TPW should be issued next week. The dealer expects the car should be built and shipped by late March or early April.

Keep a lookout for a loaded EUV -- red with black/blue interior and it may be mine.

But I agree that you may be seeing an awful lot of while fleet vehicles being sent out soon.
 

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Discussion Starter · #17 ·
My dealer sent the order in 2 weeks ago. I contacted Chevy today, got in touch with the "EV Concierge", who was entirely non helpful. They cannot say when the order will be accepted, and therefore cannot give an idea of the production/delivery timeline. The said the dealer can provide the best information. The only info the dealer can give me is that GM has not accepted the order, therefore they can get no production/ delivery info.
Time to look at other cars.
 

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2010 Prius (Model V); 2023 Bolt EUV Premier on Order
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My dealer sent the order in 2 weeks ago. I contacted Chevy today, got in touch with the "EV Concierge", who was entirely non helpful. They cannot say when the order will be accepted, and therefore cannot give an idea of the production/delivery timeline. The said the dealer can provide the best information. The only info the dealer can give me is that GM has not accepted the order, therefore they can get no production/ delivery info.
Time to look at other cars.
Your best information is going to come from the dealership where you placed the order. They should have a pretty good idea of how many Bolts they will be allocated for the remainder of the year. And they should know how many people are ahead of you in the line. If they won't share any of this information with you, then ask how many Bolts they've sold this year, how many they have on order and whether they are continuing to send in orders.

My dealer knows they have more orders in than their likely allocation, so they have stopped taking orders for Bolts (EVs and EUVs). It is a small dealership, so mine may be the last order to be accepted by GM until April or May. Until they know more from GM, they will not take new orders.

Meanwhile, other dealers (larger ones who've had a history of selling Bolts) will continue to take orders and deliver Bolts to their customers.
 

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Now that I think about it, I think you configure using the online tool and then if it is in stock in the warehouses 鈥 I think there is one of them in Georgia and a couple other ones 鈥 then they ship it to the dealership. Can anyone on the forum help me out with this?
Go here:The First-Ever All-Electric Chevy Equinox EV: Electric SUV
and click on Build and buy. Configure it the way you want it. Once through the process, it will show you two dealers with perfect or near match for vehicles available or in transit. Below that is the option to send the info to a dealer of your choice. At the bottom you can 'View More" to see more dealers. Be sure to select 2023 in the first window you come to. The link says Equinox. When you go into Build and Buy, only EV or EUV is available.
 

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2010 Prius (Model V); 2023 Bolt EUV Premier on Order
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Go here:The First-Ever All-Electric Chevy Equinox EV: Electric SUV
and click on Build and buy. Configure it the way you want it. Once through the process, it will show you two dealers with perfect or near match for vehicles available or in transit. Below that is the option to send the info to a dealer of your choice. At the bottom you can 'View More" to see more dealers. Be sure to select 2023 in the first window you come to. The link says Equinox. When you go into Build and Buy, only EV or EUV is available.
All of this is true -- yet you end up ordering through a dealership. You cannot order any other way (without knowing some secret GM employee handshake).
 
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