Chevy Bolt EV Forum banner
  • Hey Guest, welcome to ChevyBolt.org. We encourage you to register to engage in conversations about your Bolt.
21 - 39 of 39 Posts

Registered
2010 Prius (Model V); 2023 Bolt EUV Premier on Order
Joined
217 Posts
I ordered through a dealership and they sent me an order number with a TPW date of early March. Does that mean that the order has been 'accepted' or is it still up in the air?
If you have a TPW your order has been accepted. Make certain it is a true TPW -- it will be a definite week.
 

Registered
Joined
19 Posts
If you can show me a way to order online and not through a dealership, please let me know.

It is my understanding that orders are placed only through dealerships (there may be other ways as a GM employee, but for the general public I am not aware of another ordering system).
Leave it to GM to have a great product, a tax credit incentive and then have their dealers and the arcane ordering system get between the customers and the vehicles they want to buy and then allow those dealers to harvest some of that tax credit in the form of a dealer markup, facilitated by shortages, uncertainties and miscommunications. If there ever was an argument for getting rid of the dealer system, this is it. Looks like the MSRP plus the dealer add-ons are not enough lucre to satisfy their greed.
 

Registered
Joined
3 Posts
Did you ask for an advisor on chat? They still wont give you the tpw on chat. Although one slipped and gave me mine one time & confirmed with dealer it was correct so the dealer should know.
I did and they transferred me to a 'Canadian' agent who then gave me a phone number to call. The number ended up being the roadside assistance hotline.
I'll follow up with my dealer but I wanted to hear directly from GM to get confirmation
 

Registered
Joined
89 Posts
Leave it to GM to have a great product, a tax credit incentive and then have their dealers and the arcane ordering system get between the customers and the vehicles they want to buy and then allow those dealers to harvest some of that tax credit in the form of a dealer markup, facilitated by shortages, uncertainties and miscommunications. If there ever was an argument for getting rid of the dealer system, this is it. Looks like the MSRP plus the dealer add-ons are not enough lucre to satisfy their greed.
Here's something else to add: back in the day, dealerships loved to take orders, because it was in their best interest. The idea was, if a customer ordered a vehicle, it took them out of the market for that period of time they were waiting for their car to arrive. IOW, they were beholden to that dealership and wouldn't be shopping for a vehicle elsewhere.

So, the dealership would be more than content to 'say' they took an order, but then simply sit on it or, at best, enter it as a vehicle for inventory rather than as a special order 'sold car', which would take priority for production.

After a while, the customer would begin getting impatient and the hope at the dealership would be they'd eventually come in and buy whatever they had in stock just to have a car. Worst case scenario was they'd buy from someone else but the original dealership was betting they could talk the now irate customer into taking whatever they had on the lot.

I doubt the situation is different today.
 

Super Moderator
2020 Chevrolet Bolt
Joined
5,785 Posts
A couple weeks ago I ordered a Bolt EUV and GM has not "accepted" the order as yet. I looked on the forum here and saw that people have waited 5 months plus to have their orders "accepted" by GM. That is utterly ridiculous in this day and age with the technology that is available. It is definitely making me rethink my purchase.
Welcome to the arcane world of dealership allocations. Long story short, you want to order from a dealership that has sold a lot of Bolts in the past, and that will actually tell you their allocation situation.

 

Registered
2010 Prius (Model V); 2023 Bolt EUV Premier on Order
Joined
217 Posts
Don't give up hope! Today GM accepted my order.

The dealership called yesterday to say they expected this to happen. I checked in the morning and there was no update, but this evening the bot on the Chevrolet.com site informed me as follows:
Your vehicle order has been accepted by General Motors and is moving toward the production process.

I placed the order on July 27, 2022. I believe that is only 196 days.
 

Registered
Joined
89 Posts
Don't give up hope! Today GM accepted my order.

The dealership called yesterday to say they expected this to happen. I checked in the morning and there was no update, but this evening the bot on the Chevrolet.com site informed me as follows:
Your vehicle order has been accepted by General Motors and is moving toward the production process.

I placed the order on July 27, 2022. I believe that is only 196 days.
Only six and a half months. Speedy!
 

Registered
Joined
24 Posts
Now that I think about it, I think you configure using the online tool and then if it is in stock in the warehouses 鈥 I think there is one of them in Georgia and a couple other ones 鈥 then they ship it to the dealership. Can anyone on the forum help me out with this?
GM created three Fulfillment Centers around the country for Bolts ONLY. One in Jacksonville FL, and two in California, one on Northern CA and one in Southern CA. The FL Center covers FL and GA dealers, I don't know if the Ca centers cover any states outside of CA.

As a consumer, you can go onto the Chevrolet(dot)com website and search the inventory for a Bolt that meets your requirements (you want to list the vehicles by Availability). If you see a Bolt listed that you want and it shows up as "Ready to Ship to Dealer", you can select that vehicle and you will then be asked to select a Dealer. That vehicle is then assigned to the Dealer you selected and you then have 3 days to make a deal on that car (during this time the vehicle shows "Sale Pending" on the website). Almost all Chevy dealers are participating (unfortunately, I found one that was not allowed to participate in the program).

The key to making this system work is finding the Dealer you want to work with. I have spent time talking to various dealers to determine how much above MSRP the Bolt EUV I want is going to cost me. I have found all of them willing to sell it to me at MSRP, the differences have been the Dealer add-ons (like Nitrogen in the tires, door guards and Window Tint, etc. at $1,000 PLUS). I found one dealer that was at MSRP plus sales tax and a reasonable title fee, all the others have been higher with bogus fees added to the deal. Currently the best dealer I have found is MSRP + Sales Tax and a total of about $1,200 added as Dealer fee and Title fee (note: this Dealer also offers a lifetime warranty [at no extra cost] that covers various parts of the electric power train after the manufacturers warranty expires, for what it's worth).

It's kinda like playing the Lottery, you might get a car or you might not. The more flexible you are in what features you want, the more likely you can win this Lottery game that GM has created.

Currently, there have been very few vehicles that have been available in the FL Fulfillment Center.

If I don't winn the Fulfillment Center Lottery soon, I am going to break down and just order a Bolt and play the Dealer Allotment Lottery. What a way to buy a car !!!
 

Registered
Joined
89 Posts
GM created three Fulfillment Centers around the country for Bolts ONLY. One in Jacksonville FL, and two in California, one on Northern CA and one in Southern CA. The FL Center covers FL and GA dealers, I don't know if the Ca centers cover any states outside of CA.

As a consumer, you can go onto the Chevrolet(dot)com website and search the inventory for a Bolt that meets your requirements (you want to list the vehicles by Availability). If you see a Bolt listed that you want and it shows up as "Ready to Ship to Dealer", you can select that vehicle and you will then be asked to select a Dealer. That vehicle is then assigned to the Dealer you selected and you then have 3 days to make a deal on that car (during this time the vehicle shows "Sale Pending" on the website). Almost all Chevy dealers are participating (unfortunately, I found one that was not allowed to participate in the program).

The key to making this system work is finding the Dealer you want to work with. I have spent time talking to various dealers to determine how much above MSRP the Bolt EUV I want is going to cost me. I have found all of them willing to sell it to me at MSRP, the differences have been the Dealer add-ons (like Nitrogen in the tires, door guards and Window Tint, etc. at $1,000 PLUS). I found one dealer that was at MSRP plus sales tax and a reasonable title fee, all the others have been higher with bogus fees added to the deal. Currently the best dealer I have found is MSRP + Sales Tax and a total of about $1,200 added as Dealer fee and Title fee (note: this Dealer also offers a lifetime warranty [at no extra cost] that covers various parts of the electric power train after the manufacturers warranty expires, for what it's worth).

It's kinda like playing the Lottery, you might get a car or you might not. The more flexible you are in what features you want, the more likely you can win this Lottery game that GM has created.

Currently, there have been very few vehicles that have been available in the FL Fulfillment Center.

If I don't winn the Fulfillment Center Lottery soon, I am going to break down and just order a Bolt and play the Dealer Allotment Lottery. What a way to buy a car !!!
Lottery is one thing to call it. Shell game might be another. Seems just like someone in marketing came up with a program to 'do something' about the exercise in frustration (and bad publicity it generates) a lot of people are having about trying to buy a new Bolt.

Soon enough, one of the major media outlets will pick up on how many people want to buy an EV (specifically a Bolt) and how difficult it is. The GM rep will point to their Fulfillment Centers to show how much they're doing about it which, in reality, isn't much. About all one can expect is some low-level drone telling a customer, "we're sorry but we're doing the best we can", i.e., the cry of the incompetent.

Chevy Dealer: Now, we don't have any Bolts, and can't get you one for nearly a year, and it will have a steep mark-up and dealer add-ons to the tune of several thousand dollars over MSRP.

But we have lots of big-ass, low-tech, gas-guzzling Silverados that we can make you a sweet deal on!
 

Registered
Joined
26 Posts
yeah, we ordered ours in August 2022 and it arrived in December (though the dealership agreed to wait to deliver it until January so we'd get the tax credit). There's no law preventing you from submitting orders at multiple dealerships. Some get more allocations that others which can be to your advantage. Worked for us.
 

Registered
Joined
2 Posts
I learned Chevy Bolt's Build & Buy website has 4 features. But 1st, find out if local Chevy dealers:
A. Can you get your deposit back. No questions asked?
B. All dealers add After market items $2k-$3k to MSRP cost. Send email to each Chevy dealer near you. Ask if their add-on is optional? Some are. BUT Some NOT. Your stuck paying the extra $2,000-$3,000.
Chevy Bolt's Build & Buy Special Ordered form. You built your car and which dealer you want your Bolt sent to within your 150 mile radius zip code. But see below options 1st.
1. After U Build your Bolt, skip the special ordered form. Scroll down to see photos of Bolts with
"Available" at a Chevy dealer within your zip code. But dealer already installed their options. If 3-4 days at the end of the month, dealer will reduce or remove their after market cost.
2. Same section in website. Look for "In transit" to a Chevy dealer in your area. Copy the Bolt's VIN number. Contact that dealer if that Bolt is available? If so, go buy it.
3. Same section. Below car's photo, Look for "Ready to be shipped to dealer". Click it. If "Sales Pending" car already sold. BUT if a 88 minute clock shows, like me, you have 88 minutes to fill out the form. Type in the name of the dealer & Pay the $100 deposit fee. Then contact the the dealership you want the car sent to.
My dream car arrived 4 calendar days later. But paperwork arrived the 5th day.
 

Registered
Joined
3 Posts
I just placed an order for an EUV Premier, but the process has not been easy. The system only retained some of my information and now I have been told to wait until it reaches level "3000" to confirm that the car will be produced. It seems silly that this is process is so convoluted and getting in the way of people taking advantage of the federal tax credit.
 

Registered
2010 Prius (Model V); 2023 Bolt EUV Premier on Order
Joined
217 Posts
I just placed an order for an EUV Premier, but the process has not been easy. The system only retained some of my information and now I have been told to wait until it reaches level "3000" to confirm that the car will be produced. It seems silly that this is process is so convoluted and getting in the way of people taking advantage of the federal tax credit.
You're not the only one with such a response.

While the EUV has become very popular it still isn't being produced in large numbers. Chevy projected it would increase annual production from around 40,000 for the 2022 model year to about 70,000 for the 2023 model year. By comparison, Chevy builds nearly 50,000 Silverado pickup trucks every month.
 

Registered
Joined
24 Posts
Yea, Chevy could easily sell 150k Bolts this year, they have chosen to slow roll the transition to EVs. Just look at the production of the Lyriq, paltry number of vehicles have been produced and this car has been in production for 9 months or more. And what about the Hummer EV, easily one of the DUMBEST vehicles ever produced, it is just plain stupid.
 
21 - 39 of 39 Posts
Top