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Help please - 2023 Bolt sitting for two months w/ no shipping update

1466 Views 16 Replies 10 Participants Last post by  shocker
So I ordered a 2023 Bolt EUV (premier w/ SC and SAS) to replace our 2020 (trade/repurchase) and the 2023 was produced the first week of August. It has been at 3800 for two months and no one can give me an ETA or any explanation what the hold up is. I have over $5,000 in rental car expenses that GM says they will not reimburse until I receive my car but no one can tell me when I may receive it. Any ideas on how I can 1) Get reimbursed as a supervisor from the EV concierge team has not called me in two weeks as they promised they would and 2) get any info on what the holdup is or a very rough ETA. Any help would be greatly appreciated as this has been the most frustrating and difficult process and I'm just fed up. Thank you!!!
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1980s Soviet Kazakhstan had less rigidity, bureaucratic layers and frustration than 2022 GM ordering. My car has been sitting prepped at the dealership for 2 weeks at this point waiting for only paperwork from GM. Currently 1 week into just waiting on the MSO (essentially title before a title).

Making the wheel squeek does nothing but cause you frustration, unfortunately. If you can be patient, save your energy and just look away.
If it makes you feel any better -- ordering a build from Kia is even more of a nightmare. It makes GM's system look high tech in comparison. With Kia you order a build, dealer submits it, Kia only looks at the order as a suggestion. Their allocation system, build system, status, it's all a mystery and no way to find out any information. Even if you order through a high volume dealer, what they actually send to that dealer is a luck of the draw type of thing where you just hope your build and your color is on the list. I've had two orders at two dealers for 6 months and no vin, no update, no nothing. There are people that "ordered" months after me already receive their cars because they ordered a more common build or were less picky on the color.

When I did a custom order for my 2017 Volt back in the day, process was full communication at each step of the way.
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