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I finally used my $750 option.

7672 Views 36 Replies 16 Participants Last post by  Fivedoor
I took a trip this last weekend up to Sacramento with my wife to visit friends. We took the Bolt and I had confidence because I have done this trip before and there was enough range before. However my confidence was misplaced. I failed to account for my wife's desire to use the heater, I failed to leave with a full battery, only hilltop and I failed to account for a 24 mile round trip side jaunt to a nice restaurant.

When it was time to go home, the GOM showed exactly the range available that I would need. I did suggest no use of the heater and hypermiling and likely would have worked, but my wife actually said no. She did not want to experience first hand range anxiety and there a dangerous 18 mile stretch of highway at the end of our route home that you don't under any circumstance want your car to konk out. She said let's do plan B and find a place to charge.

So I used my Plugshare app that I also have never used to find a CCS station with DCFC. It was located at a SMUD (Sacramento Municipal Utilities District) office building downtown Sacramento. It was not easy to spot, or obvious in any way. We did find it though. The station was provided by Green Lots and I did not have a Green Lots account.

The good news is, we got a charge and we got home easily. Now the bad- The unit was supposed to except credit cards, but the unit's credit card reader completely failed to function at all. Totally dead. So I decided to open an account with Green Lots with my phone and thumbs after trying all sorts of cards and ideas to get the reader to activate. Once I got all signed up (it takes a while as you might imagine to go through all that over a phone) was able to activate the charger, but it prompted me to then insert my credit card for payment. Again the credit card reader was a total failure.

As the last resort, I put money on account with Green Lots. The minimum is $25. This actually got the electrons to flow. My charging session cost me $3.06. Now I have my remainder of the $25 floating in the ether somewhere. I'm not sure how soon, if ever I will use that up.

There was frustration and my wife was a trooper and read her Kindle while I flailed outside. It's OK because I still consider myself an early adopter of a new technology (even though I'm not that early compared to some of you guys). The point of this story/rant is, the charging infrastructure for non-Teslas is pretty poor so far IMO. Much work needs to be done. It should have been as easy as gassing up my old car, but it wasn't.
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I took a trip this last weekend up to Sacramento with my wife to visit friends. We took the Bolt and I had confidence because I have done this trip before and there was enough range before. However my confidence was misplaced. I failed to account for my wife's desire to use the heater, I failed to leave with a full battery, only hilltop and I failed to account for a 24 mile round trip side jaunt to a nice restaurant.
The thing is that when you're only a little shy of the necessary range, it doesn't take much fast charging to bridge the gap. If you'd have already had an account it would have trivial to pump a little extra confidence into the battery at a fast charger.

I signed up for all of the major charging networks that are active in my corner of the continent. It's a pain in the butt to do, but it eliminates a lot of stress and concern - just like insurance and a spare tire. I don't feel like I "have" to get my money's worth out of those - I'll be very happy if I never have to use that spare and especially if I never have to use the insurance. In the same way I don't overly begrudge having to have a few bucks rattling around in EV charging network accounts in order to be able to use one at the drop of a hat.

But I sincerely hope that one of these days all of the chargers will accept credit card payments via reliable, tamper-proof RFID readers. The current mess reminds me of the bad old days where you had to have a different credit card for each brand of gasoline.
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So far, no app or RFID with Electrify America chargers, you have to pay at the charger with a credit card. This means that if the credit card reader isn't working you are SOL. They have future plans for an app.
I'm totally happy paying with a credit card as long as they don't charge a premium to do it. Since this is a new installation I assume that it'll have an RFID reader that lets you tap the card rather than having to swipe or insert it - that eliminates most of the problematic issues that plague readers and would hopefully mean it's a lot more reliable.
Do all these services somehow issue special cards to use their chargers? I got a Charge Point card when I bought the Bolt, but the other services I just down loaded the app and put my credit card on file with them. Some of you guys make it sound like they issue some sort of RFID credit card. Is this true? Should I be getting them?
I've gotten RFID cards for most of the networks I signed up for, including Flo, Chargepoint, EVgo, and Greenlots. I couldn't get one from Blink because they don't seem to have a mechanism to issue them to Canadian residents.

I find the RFID card easier to use than dealing with the phone, and I've used a few chargers where there was no cellular phone service so the RFID card was the only way to get the reader started. And phones are just portable computers, so I still don't trust them to not die on me at the most inopportune time.

And then there have been other chargers where the RFID card wouldn't work so I had to use the phone app. So I've got all the apps on my phone too - belt and suspenders.
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