"early" 2019 LT Slate Grey Metallic
Ok, let's play a little game:Are they though? I mean, the inconveniences started with the first recall back in Nov. 2020, that's getting really close to a full year now and gm hasn't done anything to mitigate it from my perspective. In fact, they have added to the inconveniences over that time.
Let's say anyone of us just joined GM in Nov 2020 and were put in charge of this ordeal.
What would WE have done differently in order to fix this. For all the Bolt owners out there, past, present and future and also for the survival of the company?
Yes I'm inconvenienced, frustrated and pissed off but in the grand scheme of things, I think they're doing pretty well.
Edit: I'll answer my own question:
Open a special communication channel with the owners and keep them informed of all development (within reason) on a weekly basis. Of course today, no news is "private" so everything gets out, eventually (sooner than later).
2nd edit: I had a Honda Civic Hybrid 2008 and it too had a serious battery issue (severe degradation vs fire) and the way Honda treated us has turned me against them for the rest of my life. Compared to that, what GM is doing right now is absolutely awesome!