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2020 Chevrolet Bolt
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I am new to this forum, but not new to electric car driving. I have a 2016 Chevy Volt and a 2019 Chevy Bolt. I have been driving my Bolt for over two years. As a former Air Force pilot, I am very detailed in recording my energy consumption and range. Prior to the software update for the possible fire risk, my car was all within expected parameters. As of the update in mid-May 2021, it is no longer accurate.

I have been working with GM to try to get them to understand the problem, but I have not heard from them for some time now. Below is what I submitted to my Chevy dealer which is the only avenue that I have for getting info to GM:

2019 Chevy Bolt​
Before the May 2021 software update for battery fire prevention everything was normal
After the software update the energy consumption readings are significantly off, and as a result the range estimates for the car are also significantly off. Both are now significantly incorrect.
As a baseline, here are some electric car energy efficiencies as measured by the EPA:

Most energy efficient: Hyundai Ionic - 248 watts/mile
Tesla Model 3 RWD - 259 watts/mile
Chevy Bolt - 283 watts/mile
Least energy efficient: Jaguar I-PACE - 443 watts/mile

Manufacturers like Chevy usually display that on the instrument panel as miles per kWh. For the 2019 Chevy Bolt the standard that is displayed after a full charge is 3.9 mi/kWh. Thus, the 3.9 is the normal miles that you can expect from the EPA rated 238-mile Bolt. I usually can get a bit better at around 4.2 mi/kWh in my normal driving. At highway speeds it will drop below that to around 3.5 mi/kWh.

I have analyzed this energy consumption and range every day for the over two years I have had my Bolt.
Here is a comparison of my driving readouts before and after the software update:

Before the software update After the software update
Read out: 4.2 mi/kWh 7.9 mi/kWh
Watts/mi 235 127
Range @ 60% charge 145 245

Since the new readout of watts per mile is roughly half of the most efficient electric production car, it is clearly not correct. In fact, I have verified that I am still getting roughly 4.2 mi/kWh by calculating the % SOC at the beginning of my driving and subtracting the ending SOC to determine energy consumed over the miles driven. This method is not quite as precise as the readout, but it does confirm that my car is still performing as certified by Chevy and the EPA. Thus, the battery appears to be fine, as well as the SOC readings and the time to charge readouts. I do suspect that any battery diagnostics will show nominal battery readouts.

Ramifications:
For me it is mostly an annoyance for local driving since I am confident in my SOC readouts. On a long trip with planned charging, even for me I am not happy because I cannot get real time readouts of my energy consumption. Forget the range displayed in miles, it is totally worthless.

For others who do not have as much technical knowledge of electric cars, at first it would be mostly happiness that they now have so much more range on their cars. That is until they take a trip counting on that range and end up out of energy on the side of the road.

For GM and Chevy, a potentially huge downside as they have not elected to replace batteries with the bad separators as did Hyundai and Kia. Their reputation is riding on this battery software update, and it is currently messed up (perhaps only in my car, but I suspect not). It is my hope that I can help provide enough information to the software engineers so that they can debug their program. A lot is riding on getting this fixed quickly and correctly…
How many miles have you driven since the software update? Have you charged back to 100% since the update? There have been similar reports that the battery management system was reset and needs to relearn. It may take a few charges to 100% and drives to low SOC.

Having said that, there's at least one report of the software not relearning correctly, and another report of the update being installed incorrectly as determined by another dealership. If you have an ODB2 reader with Torque Pro, you can gather more detailed data to use with the dealership or the Chevy concierge.
 

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2020 Chevy Bolt and all Tesla models owned by me and my family
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On 2020 charging to 80% i can see middle number at 238 miles if prior avg where above 4.x for last two driving cycles.
GOM is not the way you should check your EV HV battery health.
Around 80°F is where GOM is very optimistic.
 

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6,840 Posts
Since the new readout of watts per mile is roughly half of the most efficient electric production car, it is clearly not correct.
Welcome to the forum and thanks for sharing. I've hesitated getting the recall done. Now I'm convinced to put it off even longer as clearly something isn't right. Either the software or the process of updating the car is at fault. And then the car might suddenly get bricked because of a potential for a false positive. I'm not going to participate in field testing immature software.
 

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6,460 Posts
anyone have the latest update that is being applied to fix the fire issue and also need the update to fix the I-booster sound?
Here in Costa Rica dealer never sold Bolt, so there is no support from them :(
thanks!
CR seems like a great retirement destination. I know several folks who are (or were) living la Pura Vida in your beautiful country. But, Bolt is not sold there (I recall it is sold in MX?). So, EV related service would seem to be a challenge.

Would be interesting to hear more about your experience with the Bolt in CR. Did you bring it with you from elsewhere? Did you buy it used? How is charging infrastructure?

Maybe a separate thread on 'la Bolt Vida' would be interesting.

I-booster is something any GM dealer should be able to handle, I think it is a common component on other models. Certainly common in Hybrids. It is totally unrelated to the battery BMS update.
 

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CR seems like a great retirement destination. I know several folks who are (or were) living la Pura Vida in your beautiful country. But, Bolt is not sold there (I recall it is sold in MX?). So, EV related service would seem to be a challenge.

Would be interesting to hear more about your experience with the Bolt in CR. Did you bring it with you from elsewhere? Did you buy it used? How is charging infrastructure?

Maybe a separate thread on 'la Bolt Vida' would be interesting.

I-booster is something any GM dealer should be able to handle, I think it is a common component on other models. Certainly common in Hybrids. It is totally unrelated to the battery BMS update.
you are welcome to come anytime, there are a lot of places to visit...
yeap that is the problem Bols is not sold here, the ones that we have are imported from US, that's why I'm looking how to update software at my own...
CR is only 19,700 square miles and from Nicaragua boarder to Panama boarder is only around 320 miles (the longest distance that you can travel)
so here with a Bolt you can travel (round trip ) almost to anywhere charging only one time. Charging infrastructure for cars like old nissan leaf is not that good since you need to charge frequently but for mewers cars I think is good enough to travel to almost any places (check plugshare and you will see the map :) )... the good thing is that all level 2 chargers are free and around 90% of Level 3 chargers are free also :)
 
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