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In early September, 2 days after getting her learner’s permit, my daughter drove my 2020 bolt over a curb, into a yard, and through a fence. Ironically this was also the same day I learned that all Bolt batteries were involved in the recall.

Insurance referred me to a local body shop. Right away I was concerned about damage to the battery and electrical components, The nearby Chevy service department was backed up due to recall issues, so I was unable to get it in to diagnose. The body shop ordered parts (bumper, panels, etc) and sent me home, in my Bolt, which they assured me was safe to drive until the parts arrived.

6 weeks later, those parts were in, so I dropped my car off, expecting it to be done in a week. It was a major shock when I got a call from the insurance company, not the body shop. I was informed that my Bolt was deemed a total loss because there was damage to the battery, and total repair costs, including battery replacement, came just shy of the value of the vehicle (their valuation was based on price after dealer incentives, not MSRP). I had been driving the car with no issues for 6 weeks. Also, there is the recall and possibility of GM replacing the battery AT NO COST. So I asked the claims rep and body shop to give me some time. I called the EV specialist at a nearby dealership to inquire about the timeframe of a possible battery replacement. He wasn’t optimistic about them getting to 2020s anytime soon, if at all. He suggested I have the body shop send photos of the battery damage to determine if they could possibly replace damaged cells, rather than the entire battery pack, at a lower cost. 2 weeks later I found out there is likely too much damage to do that. However, I haven’t gotten a straight answer from the dealership or GM concierge whether the damage would void the warranty. I also keep hearing contradictory information about whether 2020 batteries will be replaced, and when.

I love the car, and I want to pursue all options. But it sits at the shop, and the claims rep calls me almost every day for updates that I am still trying to work out. I am curious about what people think about a) whether the damage will void the warranty and b) the likelihood of 2020 packs being replaced.
 

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In early September, 2 days after getting her learner’s permit, my daughter drove my 2020 bolt over a curb, into a yard, and through a fence. Ironically this was also the same day I learned that all Bolt batteries were involved in the recall.

Insurance referred me to a local body shop. Right away I was concerned about damage to the battery and electrical components, The nearby Chevy service department was backed up due to recall issues, so I was unable to get it in to diagnose. The body shop ordered parts (bumper, panels, etc) and sent me home, in my Bolt, which they assured me was safe to drive until the parts arrived.

6 weeks later, those parts were in, so I dropped my car off, expecting it to be done in a week. It was a major shock when I got a call from the insurance company, not the body shop. I was informed that my Bolt was deemed a total loss because there was damage to the battery, and total repair costs, including battery replacement, came just shy of the value of the vehicle (their valuation was based on price after dealer incentives, not MSRP). I had been driving the car with no issues for 6 weeks. Also, there is the recall and possibility of GM replacing the battery AT NO COST. So I asked the claims rep and body shop to give me some time. I called the EV specialist at a nearby dealership to inquire about the timeframe of a possible battery replacement. He wasn’t optimistic about them getting to 2020s anytime soon, if at all. He suggested I have the body shop send photos of the battery damage to determine if they could possibly replace damaged cells, rather than the entire battery pack, at a lower cost. 2 weeks later I found out there is likely too much damage to do that. However, I haven’t gotten a straight answer from the dealership or GM concierge whether the damage would void the warranty. I also keep hearing contradictory information about whether 2020 batteries will be replaced, and when.

I love the car, and I want to pursue all options. But it sits at the shop, and the claims rep calls me almost every day for updates that I am still trying to work out. I am curious about what people think about a) whether the damage will void the warranty and b) the likelihood of 2020 packs being replaced.
Wow. You got into a tough spot at a tough time. Here are a few thoughts.
2020 Bolts are going to get new batteries. That is close to a certainty at this point. When, however, is far less clear. We don't have a great timeline from GM, and based on what we have seen thus far, I would guess 2020s won't be getting batteries until the spring or later.
As far as warranty goes, the current physical damage would prevent a warranty claim from being filed if there was a failure, but it would not impact any warranty placed on the new battery pack if and when that time comes.
 

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2020 Bolts are going to get new batteries. That is close to a certainty at this point. When, however, is far less clear. We don;t have a great timeline from GM, and based on what we have seen thus far, I would guess 2020s won't be getting batteries until the spring or later.
My 2017 is behind the 2019s but I DNK if we are behind the 2020s or not. I am not anticipating a new battery for 6 months or more. AND, the "mid-November SW update" with its 80% SoC limitation is NOT the solution I was expecting!
 

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My 2017 is behind the 2019s but I DNK if we are behind the 2020s or not. I am not anticipating a new battery for 6 months or more. AND, the "mid-November SW update" with its 80% SoC limitation is NOT the solution I was expecting!
Given fire frequency, it stands to reason that all of the Korean made batteries will get priority over US made batteries. So far, that is what seems to be happening. There have been a few 2018s and at least one 2017 that have batteries available to to them.
 

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The 2020 cars are not likely to get new batteries any time soon, since the higher risk cars (2019 with Korea-made batteries, 2017-2018) will mostly be ahead in the queue.

The insurance total loss payout should be enough to buy another 2020 Bolt minus the deductible. You could take the payout and buy a 2019 Bolt with the battery already replaced (or is eligible for replacement now) and be done with both the crash event and the recall.
 

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Yeah I would take the insurance payout. If you like the Bolt, get another.

I mean, I am sure you could argue the case to get it fixed and get a new battery under the recall. But it will take a long long time and in the end you will have a car that will be listed in Carfax as damaged. Monty Hall would put this behind the door with the goat.
 

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Note that the main upgrade in the 2020 model year over the 2017-2019 model years is the increased battery capacity. However, 2017-2019 will have the newer type of batteries after the recall remedy is done, so a 2019 with the recall remedy done will have a new battery with the capacity of a 2020.
 

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Luck of the draw, unfortunately. If the front end had suffered enough damage the car could have been written off for that, instead, and the battery replacement would have been irrelevant. And if you did swing a battery replacement then your vehicle would still be saddled with "rebuilt" status, which lowers its value. So best to suck it up and take the payout, I think.
 

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Another thing you could try, if you have a little extra money and some appetite for tinkering/hassles/risk…. Take the payout, buy another Bolt. Then see if the insurance company will sell you the car at salvage pricing. Try to fix the car yourself, with your daughter perhaps. It can become her car.
 

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The damage voids the warranty. The recall is irrelevant. Take the insurance pay out.
That’s pretty much the shape of things.

If you really want a car with a new battery, you could purchase a secondhand one from a non-GM dealer, and let the battery replacement saga play out.

Sorry about your car though. These things happen, unfortunately…
 

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I agree that being totaled out voids the warranty, but the recall is still valid for the car.

If the vehicle is "operable" (and since you were driving it around for weeks, then it is) then it still gets recalls done. My car was salvage and it's currently at the shop getting the battery replaced. Whether or not it still qualifies since it has damage to the battery may still mean that they won't repair it under recall... but my car did have minor cosmetic damage to the battery from being forklifted around, and they didn't seem to care at all.

All that said - even if it was possible to get your existing car and have a new battery put in - take the insurance pay out!! Go buy a used 2020 if you can find one, or a different year if you can't, and when it's battery replacement comes up, go get it done. Then you'll have a perfectly fine car that wasn't totaled, won't have a salvage title, etc.
 

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...my Bolt was deemed a total loss because there was damage to the battery
Isn't the core charge on one of these batteries something like $10,000? :unsure:

Even if a dealer wanted to replace the battery under warranty, if your existing battery can't be returned as a usable core then someone has to eat the core charge.
 

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Not sure where you are but Donohoo Chevrolet in Fort Payne AL has quite a stockpile of used Bolts. They have 2019's available now or soon that have batteries replaced. Go to their website and look at used cars then Bolt inventory. A good place to see how a good dealership does it.

I'm not sure when it occurred but either for 2020 or 2019 the surround camera went to HD which IMO is a big improvement. I would probably lean towards taking the insurance payout and look for another Bolt - I love mine and have yet to see another vehicle that I would like as much.

Sorry to hear about your daughter's experience. A painful experience to start driving with but hopefully no one was hurt and now she knows that bad stuff can happen.
 

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The 2020 cars are not likely to get new batteries any time soon, since the higher risk cars (2019 with Korea-made batteries, 2017-2018) will mostly be ahead in the queue.

The insurance total loss payout should be enough to buy another 2020 Bolt minus the deductible. You could take the payout and buy a 2019 Bolt with the battery already replaced (or is eligible for replacement now) and be done with both the crash event and the recall.
This seems to me to be the best way to deal with this unfortunate situation. I hope that your daughter is OK.
 

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The 2020 cars are not likely to get new batteries any time soon, since the higher risk cars (2019 with Korea-made batteries, 2017-2018) will mostly be ahead in the queue.

The insurance total loss payout should be enough to buy another 2020 Bolt minus the deductible. You could take the payout and buy a 2019 Bolt with the battery already replaced (or is eligible for replacement now) and be done with both the crash event and the recall.
My '20 is getting battery replaced in mid Dec. according to my dealer ...
 

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My '20 is getting battery replaced in mid Dec. according to my dealer ...
My '19 (number *881 recall number) was replaced on Monday (two days ago). Range jumped to 268 miles after recharging after a 200 mile trip down 101 to Monterey and back.

I heard at some point that the *880 recall numbers were lower priority. The more people reporting in, the more data we have on replacements.

What I'm wondering is whether parking garages will still insist I park on the roof, or not even enter the structure. A "vaccination" certificate would be nice.
 

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You let a BRAND NEW DRIVER, with ZERO EXPERIENCE, drive your BRAND NEW CAR??
Dude!! Are you crazy?😯😯 I think this is on you, bro.
 
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