[oddhack]

This may have been discussed previously but don't see it. I logged into my.chevrolet.com tonight and the "EV Status and Statistics" page says "ATTENTION:
This September, this electric vehicle information will be accessible only on the myChevrolet mobile app. Go to Google Play or the iOS App Store to download the app to your compatible device."

Unfortunate. While there isn't a lot on the website - doesn't seem to support location tracking, for example - the charging history display & downloads are useful.

 

[ARob]

Yup, it has been discussed, and it is indeed unfortunate give the flakiness of the mobil app.

GM has high hopes for the mobile app, so this may be a step towards pushing the mobile app. They announced Ultium 365 as an umbrella for a bunch of things they envision doing for EV with a mobile app, so apparently we will see some "enhancements" coming our way soon.

 

[GJETSON]

Yup, it has been discussed, and it is indeed unfortunate give the flakiness of the mobile app.

GM has high hopes for the mobile app, so this may be a step towards pushing the mobile app. They announced Ultium 365 as an umbrella for a bunch of things they envision doing for EV with a mobile app, so apparently we will see some "enhancements" coming our way soon.

I last loaded the page to enter my maintenance information about the final battery fix. This is all I use it for. For 50 years I kept a notebook in the glovebox with ail the my maintenance records. After seeing this thread just now, I thought I would go and copy my maintenance records, since the phone app doesn't have them.

To my horror, I see an entirely different website, and though they have my account, they have no vehicle listed for me. I tried the chat function, but they won't be available until business hours, Monday.

If they have dumped my maintenance records, that is the last straw. I will sell our first and last GM product, and buy a Tesla.

 

[Todd111]

If they have dumped my maintenance records, that is the last straw. I will sell our first and last GM product, and buy a Tesla.

I understand that you’re upset; I’d be upset too if I’d been tracking all of my maintenance on Chevy’s website only to have all my info wiped out because some random bean counter decided it wasn’t important. While you as a consumer are welcome to spend your money as you wish, I’m not sure Tesla is going to be more consumer friendly.

Tesla is known to randomly make changes to their vehicles and services without warning. Additionally, Tesla has claimed they own the data they collect about their owners which is contrary to modern privacy concerns. They’re also against the right to repair which can end up forcing you to only use Tesla for repairs instead of repairing it yourself or going to an independent mechanic. Additionally, while Tesla’s battery technology is top notch, their build quality has been known to be at an industry low (big panel gaps, doors/hatches with trouble closing, and bad paint just to name a few).

Then again, Tesla got it right with their charging network. Although I despise that it’s exclusive, they seem to have a lot of working chargers in all of the right places.

All of this being said, if you‘re looking for alternatives to Chevy, you can choose from many other EV manufacturers including Ford (Mach E, F150 Lightning), Kia (EV6)/Hyundai (Ionic5), VW (id.4), Nissan (Ariya), Audi (eTron), Polestar (Polestar 2), Lucid Motors (Lucid Air), etc.... and that’s just off the top of my head. While I do appreciate what Tesla has done to the industry in general, I personally think I’d heavily consider the other choices for a next EV purchase.

My point is… if Chevy having wiped out your maintenance info is the last straw, you may want to consider manufacturers other than Tesla. I’m not saying you won’t end up at Tesla in the end, I just think a lot of people think Tesla is always the answer when we‘re starting to get more and more compelling options from other manufacturers.

 

[MichBolt]

I last loaded the page to enter my maintenance information about the final battery fix. This is all I use it for. For 50 years I kept a notebook in the glovebox with ail the my maintenance records. After seeing this thread just now, I thought I would go and copy my maintenance records, since the phone app doesn't have them.

To my horror, I see an entirely different website, and though they have my account, they have no vehicle listed for me. I tried the chat function, but they won't be available until business hours, Monday.

If they have dumped my maintenance records, that is the last straw. I will sell our first and last GM product, and buy a Tesla.

Is your VIN still connected to your account?

 

[GJETSON]

All of this being said, if you‘re looking for alternatives to Chevy, you can choose from many other EV manufacturers including Ford (Mach E, F150 Lightning), Kia (EV6)/Hyundai (Ionic5), VW (id.4), Nissan (Ariya), Audi (eTron), Polestar (Polestar 2), Lucid Motors (Lucid Air), etc.... and that’s just off the top of my head.

I would not consider any of those cars. They are all less efficient than our Bolt, and all use the pitiful CCS public charging mess. The only car available in central Virginia, that matches, or exceeds, the efficiency of our Bolt, is the Model 3 Tesla. If Tesla made a hatchback we never would have considered a GM product.

 

[GJETSON]

Is your VIN still connected to your account?

No. It asks if we want to add a car to our account. It shows no cars currently. I am hoping this is a temporary glitch, and that come Monday our Bolt will reappear.

 

[ArizonaJon]

No. It asks if we want to add a car to our account. It shows no cars currently. I am hoping this is a temporary glitch, and that come Monday our Bolt will reappear.

You may want to add your VIN back in and see if this fixes your problem.

 

[GJETSON]

You may want to add your VIN back in and see if this fixes your problem.

I will wait until Monday, and chat with their website folks. I don't want to do anything to let them say, "Oh! You shouldn't have done that. It is on you now."

 

[MichBolt]

I will wait until Monday, and chat with their website folks. I don't want to do anything to let them say, "Oh! You shouldn't have done that. It is on you now."

When was the last time you logged into the website (before now)? Is it possible you have 2 accounts, and logged into the one not connected to the Bolt? I've done that before because I have multiple email accounts, and I've sometimes created duplicate accounts for myself.

 

[GJETSON]

When was the last time you logged into the website (before now)? Is it possible you have 2 accounts, and logged into the one not connected to the Bolt? I've done that before because I have multiple email accounts, and I've sometimes created duplicate accounts for myself.

About three weeks ago, after getting the smoke/fire alert update. This is our first and last GM car, so no, we have no other account.

 

[XJ12]

No. It asks if we want to add a car to our account. It shows no cars currently. I am hoping this is a temporary glitch, and that come Monday our Bolt will reappear.

Your picture doesn't look like the one I pull up for my.chevrolet.com?

 

[GJETSON]

Your picture doesn't look like the one I pull up for my.chevrolet.com?

When did you last pull it up? This is completely different than it was for four years. I used to go to mychevrolet,com, and one of the options at the top was owners. The page looks completely different, and that button is gone. You have to dig around for the my account button.

 

[XJ12]

When did you last pull it up?

I'll pull it up right now and log in. Here's a screenshot:

 

[Todd111]

I would not consider any of those cars. They are all less efficient than our Bolt, and all use the pitiful CCS public charging mess.

ANY of them? They are ALL less efficient than a Bolt? Which measure of efficiency are you using and is efficiency your end all be all judgement for purchasing a car? I agree that the current state of public charging needs a lot of help. That being said, I rarely charge away from home. If public charging is your main concern, then yes, Tesla’s proprietary network is the way to go.

The only car available in central Virginia, that matches, or exceeds, the efficiency of our Bolt, is the Model 3 Tesla. If Tesla made a hatchback we never would have considered a GM product.

Sounds like you’ve made up your mind and aren’t willing to consider other options. Best of luck with your new Tesla.

 

[GJETSON]

OK. This is weird. If I click on the link in my favorites, which is chevrolet.com, and had an owners button, this new page comes up, instead of the old page.

If I go to my.chevrolet.com, I can get the old page with a message about moving to chevrolet.com in September. My account, and my car info are still there at the old site. But the new site, even though it recognizes my account, has no car listed.

Sounds like they will move my service information to the new site in September.

 

[GJETSON]

ANY of them?

They are ALL less efficient than a Bolt?

Which measure of efficiency are you using

and is efficiency your end all be all judgement for purchasing a car?

I agree that the current state of public charging needs a lot of help.

Yes.

Yes.

Efficiency is measured in miles/kWh.

That and size. I hate big cars.

Yup. I have been waiting four years. I may not have four more years to wait.

 

[GJETSON]

OK. I guess I am back to waiting for the Tesla hatchback in 2023-25.

And who knows, they may actually get the CCS system to work by then.

 

[Todd111]

ANY of them?

Yes.

They are ALL less efficient than a Bolt?

Yes.

Interesting, I wasn’t aware that efficiency was a top concern for some people. It makes sense though… I mean, it’s similar to how some ICE vehicle owners are obsessed with MPG.

Now that I’m aware that efficiency is a concern for you, I looked on ev-database.org and found many vehicles that are more efficient that our Bolts, including the Lucid Air, the Leaf, and of course several Teslas. It’s also interesting to see all of the European EVs on that site.

Personally, I’m not overly concerned with efficiency. I’m actually more interested in an enthusiast driver oriented EV with good range. I‘d also prefer decent build quality and don’t want to be constantly data mined by my vehicle.

So… when someone comes out with an affordable fun coupe or a hot hatch with 250mi+ range, I’ll be ready to buy it. The Ford Mach-E GT and the Kia EV6 GT seem hot hatch adjacent but also not very affordable compared to their ICE equivalents such as the Hyundai Veloster N or the VW GTI.

Until then, I’ll be waiting with my Bolt. Since you‘ve decided to wait for a Tesla hatch, you’ll probably be waiting alongside me (especially since Tesla usually takes longer than promised when releasing new vehicles). In the meantime, we can enjoy the competition knowing each manufacturer is spurring the other to build better vehicles.

 

[GJETSON]

Interesting, I wasn’t aware that efficiency was a top concern for some people

Actually, human survival is my top concern, and cars don't really fit.

"If Global Warming's got you down, just think: it's not the hottest summer ever, it's the coolest summer for the rest of your life."