If they have dumped my maintenance records, that is the last straw. I will sell our first and last GM product, and buy a Tesla.
I understand that you’re upset; I’d be upset too if I’d been tracking all of my maintenance on Chevy’s website only to have all my info wiped out because some random bean counter decided it wasn’t important. While you as a consumer are welcome to spend your money as you wish, I’m not sure Tesla is going to be more consumer friendly.
Tesla is known to randomly make changes to their vehicles and services without warning. Additionally, Tesla has claimed they own the data they collect about their owners which is contrary to modern privacy concerns. They’re also against the right to repair which can end up forcing you to only use Tesla for repairs instead of repairing it yourself or going to an independent mechanic. Additionally, while Tesla’s battery technology is top notch, their build quality has been known to be at an industry low (big panel gaps, doors/hatches with trouble closing, and bad paint just to name a few).
Then again, Tesla got it right with their charging network. Although I despise that it’s exclusive, they seem to have a lot of working chargers in all of the right places.
All of this being said, if you‘re looking for alternatives to Chevy, you can choose from many other EV manufacturers including Ford (Mach E, F150 Lightning), Kia (EV6)/Hyundai (Ionic5), VW (id.4), Nissan (Ariya), Audi (eTron), Polestar (Polestar 2), Lucid Motors (Lucid Air), etc.... and that’s just off the top of my head. While I do appreciate what Tesla has done to the industry in general, I personally think I’d heavily consider the other choices for a next EV purchase.
My point is… if Chevy having wiped out your maintenance info is the last straw, you may want to consider manufacturers other than Tesla. I’m not saying you won’t end up at Tesla in the end, I just think a lot of people think Tesla is always the answer when we‘re starting to get more and more compelling options from other manufacturers.