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1,367 Posts
I get the feeling this I WILL have grey hair and into the year 2030 if they ever do fix it? Has anyone on here ever got this thing working more than 2-3 times in a row?
To email address [email protected]
Hello GM development teams,
Re; Chevrolet Bolt EV & My Chevrolet dated 6/10/2019;
Regarding my Chevrolet for Android version 3.20.0 (2786) last updated May 30, 2019.
Problems listed below still not fixed after approximately 1.5 years of ownership.
#1 . Energy Assist doesn't display the correct vehicle location. Pressing update button seems to actually do nothing (the app says "fetching vehicle location...) but nothing gets updated!
#2 . Charging stations mostly incorrect / incomplete. Numerous stations that are listed in other applications such as electrify America or "Plugshare" don't show up at all in energy assist. Furthermore it defaults to fastest route and not shorter route which would be much more appropriate for an electric car. Also it routes me to slower level 2 stations and not DCFC stations like I would expect.
#3 In Android Auto Google maps loads in around 2-5 seconds. I waited for the equivalent energy assist map to load but gave up after around 2 minutes of waiting. Only a grey screen appeared. My best estimate is the application fully loads only around 1 out of every 10 attempts. Furthermore, I estimate I have wasted almost 20 hours of my time trying to get this to work (around 1 hour per month). Please see attached photo. Please Advise.
To email address [email protected]
Hello GM development teams,
Re; Chevrolet Bolt EV & My Chevrolet dated 6/10/2019;
Regarding my Chevrolet for Android version 3.20.0 (2786) last updated May 30, 2019.
Problems listed below still not fixed after approximately 1.5 years of ownership.
#1 . Energy Assist doesn't display the correct vehicle location. Pressing update button seems to actually do nothing (the app says "fetching vehicle location...) but nothing gets updated!
#2 . Charging stations mostly incorrect / incomplete. Numerous stations that are listed in other applications such as electrify America or "Plugshare" don't show up at all in energy assist. Furthermore it defaults to fastest route and not shorter route which would be much more appropriate for an electric car. Also it routes me to slower level 2 stations and not DCFC stations like I would expect.
#3 In Android Auto Google maps loads in around 2-5 seconds. I waited for the equivalent energy assist map to load but gave up after around 2 minutes of waiting. Only a grey screen appeared. My best estimate is the application fully loads only around 1 out of every 10 attempts. Furthermore, I estimate I have wasted almost 20 hours of my time trying to get this to work (around 1 hour per month). Please see attached photo. Please Advise.
