Joined
·
39 Posts
I am the new owner of a 2017 Chevy Bolt EV, purchased in March 2018. I asked my dealership if they could sell me a home charger. I was told that they were not available and the sales manager recommended that I purchase a Siemens VersiCharge, Level 2 charger, which I did. I had my electrician install a 240 Volt, 30 amp outlet in my garage and the Siemens charges my vehicle at the rate of 25 miles per hour. I found out weeks later that Chevrolet does sell a home charger, but the dealership didn't know about it.
The car charges well, except for one problem. When the vehicle shuts off the charger, the charger stops and goes into the "Ready" mode. However, 10 seconds later it resumes charging, causing the vehicle's fan to turn on while the "charge complete" light remains solid.
Sometimes, the VersiCharge will shut off after 10 minutes, and other times after 20 minutes or more. This morning, the VersiCharge continued to show it was charging after 30 minutes while, all this time, the fan continued to stay on. I then turned off the VersiCharge.
I called Siemens who had no explanation for this problem, but they sent me a replacement unit, which does exactly the same thing. My dealership's service manager who claims to be knowledgeable with the Chevy Bolt EV's electrical system, tells me he has never heard of this problem and also has no explanation. I tried charging both at 8 amps and 12 amp, to no avail, the same thing occurs.
I am concerned that charging with the fan blowing could result in damage to the vehicle's battery. So, I now set the charger for delayed charging and estimate the time of completion, so that I may be present at the end-of-charge to stop the Siemens from charging.
If anyone has encountered a similar problem, or has any recommendations for a solution, please advise. Seems like the best experts don't have the answer, and Chevrolet won't let me speak to a knowledgeable engineer who might brain-storm the problem with me for a solution.
I do get to speak to a cute female voice who has to read troubleshooting instructions from a screen, or relay the information to a supervisor.
Very grateful for any assistance or advice. Sincerely, /Jacques Roman/
The car charges well, except for one problem. When the vehicle shuts off the charger, the charger stops and goes into the "Ready" mode. However, 10 seconds later it resumes charging, causing the vehicle's fan to turn on while the "charge complete" light remains solid.
Sometimes, the VersiCharge will shut off after 10 minutes, and other times after 20 minutes or more. This morning, the VersiCharge continued to show it was charging after 30 minutes while, all this time, the fan continued to stay on. I then turned off the VersiCharge.
I called Siemens who had no explanation for this problem, but they sent me a replacement unit, which does exactly the same thing. My dealership's service manager who claims to be knowledgeable with the Chevy Bolt EV's electrical system, tells me he has never heard of this problem and also has no explanation. I tried charging both at 8 amps and 12 amp, to no avail, the same thing occurs.
I am concerned that charging with the fan blowing could result in damage to the vehicle's battery. So, I now set the charger for delayed charging and estimate the time of completion, so that I may be present at the end-of-charge to stop the Siemens from charging.
If anyone has encountered a similar problem, or has any recommendations for a solution, please advise. Seems like the best experts don't have the answer, and Chevrolet won't let me speak to a knowledgeable engineer who might brain-storm the problem with me for a solution.
I do get to speak to a cute female voice who has to read troubleshooting instructions from a screen, or relay the information to a supervisor.
Very grateful for any assistance or advice. Sincerely, /Jacques Roman/