Plug your Android phone into a front USB port, run Android Auto on your phone, click the myChevy App on your infotainment screen, and open Energy Assist.
Has anyone seen/had complaints about the NEW (Early 2021) My Chevy app? Maybe the screen is a bit nicer (or cleverer or something) but, well, it mostly does not work for me, and/or is intermittent.
I can get the Bolt to start (precondition) remotely sometimes. It may lock or beep--have not tried. But here is my list of fails:
1) At one point I got a prompt to set up keypass (I had set it up on the old app, but hey...). When I tried it failed to connect. Now I can't even see a way to try to set it up.
2) Status NEVER downloads. It just has the spinning circle of death.
3) I see no sign of the navigation/charging station part the used to be on the old app.
4) If I plug my iPhone into the USB on the car, and select the Chevy app on the Car Play screen, it tells me to open the app on the phone and log in. I do that, but nothing happens. It keeps telling me to do that.
5) The app keeps asking for my pin. Even if I select "Use Face ID" it never does.
6) The "energy" tab at the bottom crashes the app.
7) "More" just gives me Facebook, Instagram etc. I assume alternate ways to login?
Call the Connection support number.... mine also was not working and the Tech had to do a bunch of stuff to get mine working again... now everything is working.
Just got version 5.01 in IOS today. Ugly dark mode, things have been moved around, and tire pressure is gone, but it seems to work. Had to set up KeyPass [again]. Let's see if this update fixes the loss of setup that's been going on for a few months now.
BTW, I finally re-installed the app for the 3rd time and it works now. I had to delete the KeyPass pairing in bluetooth and then re-pair it. Not sure if that was the problem. But Energy Assist is nearly useless.
There is a Tire Pressure section under "Vehicle Status" but right not it seems not to be filled in. Not "odometer" either.
BTW, I finally re-installed the app for the 3rd time and it works now. I had to delete the KeyPass pairing in bluetooth and then re-pair it. Not sure if that was the problem. But Energy Assist is nearly useless.
There is a Tire Pressure section under "Vehicle Status" but right not it seems not to be filled in. Not "odometer" either.
Tried that. "Unexpected server response. Please Log On again. If the issue persists, please contact support for assisstance." I suppose I should do that.
Thx. That brings up "recommended Services" - the battery recall and tire rotation. If I click on "Done" then I get the old style display with tire pressure [I didn't get that far last time]. Even when I uncheck those service items, it still insists that I click thru them to get to the tire pressure. Oh well...
Just got update on my Android. All functions appear to be working and the link for "Arizona Drivers" that used to go to a 404 error now goes to an ad for Onstar Insurance.
I did notice that when looking at vehicle status it now automatically initiated an update instead of having to manually force it to update.
I love the new app! Just updated today. Looks like they listened to some of our requests. There was a guy on here asking for feedback sometime ago.
Quick hitters:
1. Charge status is automatic (no more of that annoying "updating" pinwheel)
2. Precondition now has a countdown timer
3. Like the sleeker look
Overall this is much better than what we had previously.
I hate dark mode. Imagine reading a book or newspaper where the page is black and the text is white. Just because you can do it doesn't mean you should...
For mobile applications, I find it easier to use dark mode to reduce the glare that I get from white backgrounds. Especially in the middle of the night / early morning when the ambient environment is similarly dark.
Keypass is now useless for me. MyChevy app 5.0.1 (8). Every since the release of 5.0 it won't keep keypass setup. Tried about a dozen times. It's the app, not the car; the keypass settings on the car say it's set up for my iPhoneXR even when Keypass says "Run Setup". If I delete my phone from the car's keypass device list, Keypass setup always works [setup needs internet connectivity working for the app]. It stays connected for maybe a day, then back to 'run setup'. If GM is trying to kill Keypass so they can sell OnStar, why not just remove it from the app? I find it useful [2017LT]. A year from now my free 'basic' "connected services" package goes away, and w/out Keypass I have no connection to the car. I'm certainly not going to pay $15/month for OnStar.
I should have noted I did remove and re-install the app, reboot the phone, reboot the infotainment system. Still no Keepass joy. I can't see how anything GM can do to the car remotely would change anything. The car didn't change [unless GM is now doing OTA updates], the app did. Infotainment SW ver still says 14.5.0.
I got the updated 5.0.1 of myChevrolet. Not sure it works all that much better but I do think it looks better.
My question, is I can no longer find the "initiate keypass" button on the app. It just never appears, whether in the car or not. I suppose I can uninstall and re-install but just wondering if anyone has any ideas on that.
Do you mean the one that lets you do the initial pairing? That is in the list when you select "More" at the bottom right. When you are paired, you get a little icon at the top beside the name of the car, and when you are actually close enough to connect it is colored (green?). But mine does not stay paired. It has been reported and there is a ticket open for that.
BTW, if you hit "More" and only see a few lines with social media on them, the only solution is to delete and re-install afaik. I've also reported that.
GM has removed Keypass from the Android version of the app since the 5.0.x release. E-mails should have been sent to anyone who had it enabled, but if not, now you know.
The iOS app just got an update, to 5.2.0(254). It might have fixed the keypass repeated setup problem (I removed and reinstalled the app). So far, so good. If it's still working in a few days, it's fixed. Now if I could only get it to stop asking me to log in while I'm driving - since ver 5, when I start the app on CarPlay, it tells me to stop driving and log in, even tho 'stay logged into the app' is active. I have cellular data turned off for it, since it can be a data hog and I have a very limited data plan. That could be part of my problem.
My Keypass is alive under some circumstances. After a little while of non-use the app uses face ID to confirm me again. After it does this, Keypass shows to not be paired. If I then kill the app (not just exit, but flick it off the screen on the iPhone) and restart it, Keypass is there again. It did ask me to login with a password once too, but that did not seem to have any different effect on Keypass.
Hmm. I just tried this: I noted that the Keypass icon was missing beside my car name on the main screen. I pulled down the car name and it had a "Keypass" button. When I pushed that, the Keypass icon came back.
To clarify -- when I say the app wants me to log in, that's before it starts the app where I enter email and password, and is different from the PIN needed to connect to the car [that uses face ID, and seems to work ok].
I should also note that when pairing keypass with the car, I've needed to delete the existing entery for my phone under keypass setup before running setup; else it fails. The app forgets about the keypass pairing, but the car does not.
Yes, understood. I have both issues. It used to be when I literally had to login with a password that KeyPass would disappear. Now I have to mess around a bit sometimes, but it has not permanently disappeared yet. Thanks!
When I first installed the app, it would never open the energy window when I touched the battery display. I finally removed the app and re-installed, and it's worked every time since then. Might give that a try for a misbehaving app. Currently on iOS 15.0.2. Can't find the app version within the app, but according to the app store it's 5.6.0.
7 months later... after updating the app to 5.8.0 (715) [the Dec 14 release], keypass has not needed to be setup after more than a week of use [2017LT, iPhoneXR, iOS 15.2]. It's been almost a year since this issue started. This is encouraging since my 5 y of free OnStar connectivity goes away in June and keypass becomes my only remote connection to the car. The app is still a piggy bucket of bugs, but this is progress. Anyone else seeing similar results w/ this update?
The app never worked in our garage, and only worked half the time when on the road. Tried uninstalling, and reinstalling over the years. After several forced stops some weeks ago, it has worked perfectly. Only took a bit over 4 years, but they seem to have it working now.