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Discussion Starter · #1 ·
Hey folks,

Long time reader, but this is my first post. I got my 2017 Black LT back from Donohoo Chevrolet today, they replaced the battery. Drove it 100 miles back home to Georgia with no issues. Here are a few observations I've made about the battery replacement process.

A) Check your My Chevrolet App. The status of my recall changed over from "Remedy Not Yet Available" to just "Incomplete" many days before I got the letter in the mail from GM. I called the EV Concierge as soon as the status changed in the recall section of my app. Seems like that sped up the process by at least a week.

B) While the swap was being done, I got a crazy critical battery warning email from Onstar! I guess that pops when they disconnect the old battery? Email said to ignore it if the car was in for service. Anybody else get that?

C) I chatted with one of the service techs today. He said they've got one guy doing all the battery swaps at Donohoo. "He's done so many at this point, he can almost do two in a day." I took that as a good sign. I wanted to make sure to bring the car to someone who had already swapped a bunch out before mine. That also fits pretty well with the 4.5 hour GM estimate of labor for a swap. Here's a pic of a stack of old batteries I saw in the service bay:
Shipping box Package delivery Wood Packing materials Hardwood


D) The new battery feels like more than a 10% boost for a 2017, because it restarts the clock on battery degradation. Big, big difference.

E) My only complaint with GM in this process was that they showed no interest in getting the dealer to detail the Bolt while they had it. I hated having to park that car outside over the past few months, and I feel like GM owes us all a wax job.

F) There were nearly a hundred reacquired Bolts on the lot there. It was cool seeing a dozen or so of each color lined up next to each other. Prices are roughly $5k higher than they were in March, glad I bought mine when I did.

G) No change in charging behavior. Still taking 240 on the stock EVSE from a dryer outlet using an adapter. Thanks News Coulomb!

Have a great day!
 

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Discussion Starter · #3 ·
@boltage - I noticed the status change early last week. The letter came a few days later, after I had already scheduled the swap. It is only dated "November 2021." Here's the bit you are interested in....... "Based on manufacturing records, we have identified your vehicle battery as one built within a date range scheduled for priority repair under this recall."
 

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Discussion Starter · #11 ·
There are probably a few dozen more there that either have deposits on them, or haven't been listed on the website. Only one of them had a sunroof. That means it's either a '20 Launch Edition or a '21 EUV with "Sun and Sounds" package. Sticker said $37200, but it is not listed on the website. I assume someone just put a deposit down on it instead of waiting for the Senate.
 

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Discussion Starter · #15 ·
@vex - I choose to drive that far because that particular dealer specializes in Bolts. They've put out a few emails and posts over the past few months stressing that they are committed to specializing in EVs, and that their employees own about ten Bolts between them and that none of them had chosen a buyback.

It's also where I purchased mine originally, because they always have a lot of Bolts in stock. That allowed me to get the CPO service done while it was there, which basically amounted to a free tire rotation. I assume there were a few dealers here in Metro Atlanta I could have taken it to, but I preferred taking it to somewhere that has a little more experience with the car.
 
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