Hey Bolt drivers!
As the title suggests, this is not another blank infotainment screen post where the hard reset button combo fixes it and I just have to live with it.
Around 4 months ago, our Bolt was having minor issues with the center screen where it would go out occasionally (seemingly random). At no point did the hard reset ever work but eventually the screen would come back on. Throughout all the outages the reverse camera would work but in the distorted miniature version that has been documented extensively. Over the next 4 months it progressively got worse where the screen wouldn’t come on for days and we finally scheduled an appointment with our local dealer. As fate would have it, the screen came back on the day of the appointment and the dealer couldn’t find anything wrong. Two weeks later, same problem and again another trip to the dealer. In an almost comedic way, the screen once again came back on the day of the appointment and now our dealer thought we were insane. Finally last week, the screen had been off for four days and we decided to take it in unannounced so they could see we weren’t crazy. They took the car for a few days and after consulting with GM engineers and troubleshooting everything they could, they decided that a new radio had to be ordered and installed. We just got the car back today and the problem has been fixed, thankfully under warranty.
I just wanted to post this out here since I haven’t seen any post where the hard reset didn’t fix the problem and to let others know to get their Bolts in for service immediately if this ever happens to them.
Car specs: 2019, ~6500mi when issue started, just over 8k when resolved.
As the title suggests, this is not another blank infotainment screen post where the hard reset button combo fixes it and I just have to live with it.
Around 4 months ago, our Bolt was having minor issues with the center screen where it would go out occasionally (seemingly random). At no point did the hard reset ever work but eventually the screen would come back on. Throughout all the outages the reverse camera would work but in the distorted miniature version that has been documented extensively. Over the next 4 months it progressively got worse where the screen wouldn’t come on for days and we finally scheduled an appointment with our local dealer. As fate would have it, the screen came back on the day of the appointment and the dealer couldn’t find anything wrong. Two weeks later, same problem and again another trip to the dealer. In an almost comedic way, the screen once again came back on the day of the appointment and now our dealer thought we were insane. Finally last week, the screen had been off for four days and we decided to take it in unannounced so they could see we weren’t crazy. They took the car for a few days and after consulting with GM engineers and troubleshooting everything they could, they decided that a new radio had to be ordered and installed. We just got the car back today and the problem has been fixed, thankfully under warranty.
I just wanted to post this out here since I haven’t seen any post where the hard reset didn’t fix the problem and to let others know to get their Bolts in for service immediately if this ever happens to them.
Car specs: 2019, ~6500mi when issue started, just over 8k when resolved.
