[randallj]

I have a 2018 Chevy Bolt Premier and using a Samsung Galaxy S7 phone. When I connect my phone via the USB cord to utilize the Android Auto screen sharing function, the radio preset navigation keys on the steering wheel initially work to cycle through the radio station presets. If I start navigation in Android Auto however, as soon as the navigation app provides any voice navigation commands (turn left up ahead, etc), the radio preset navigation changes on the steering wheel stop working. If I then unplug the phone to exit Android Auto, the radio preset navigation keys on the steering wheel start working again.

I can even start navigation, have the radio keys stop working, while still in navigation ask google to tell me a joke, now the radio keys work again, then at next time navigation "speaks a direction", radio keys stop working. It is 100% consistent and I can reproduce this issue easily.

I showed the dealer and they said they have never seen this issue, nor have any documented service bulletins on it from Chevrolet.

I have this issue when using google maps or waze, and it is present on the latest Android Auto update that just got pushed out.

I have reproduced the same issue on a Samsung Galaxy S5 and an LG Android phone. I have made a video that demonstrates the issue and posted to google drive at https://drive.google.com/file/d/1xZ-9ms-ZtLLXcK0saw4Lth2_8E8cqqix/view?usp=sharing

I have had an open TAC case with Chevrolet since January 2019, TAC #8-4735303223, but no software updates have been made available.

I recently had a 2019 Bolt EV Premier service loaner and it did not have these problems, AND the Android Auto interface operated much faster than on my car with very little lag between pushing a button on the touchscreen and Android Auto responding.

My 2018 Bolt has software version 25.7.0 and the 2019 Bolt service loaner had software version 34.7.1. That is quite a large difference.

Anyone else experience this issue? If so, aware of a fix? What version software does your 2018 Bolt EV Premier have?

My concern is that Chevrolet is making improvements and bug fixes in the software but only making these available in the newer cars, essentially not doing any updates to prior model years anymore.

Thanks

 

[randallj]

I have made a video that demonstrates the issue and posted to google drive at the following link.

Video Showing Problem

 

[davioh2001]

Looks like if they don't fix it soon and depending on Your state Lemon law You can get Yourself a newer Bolt and at GM's expense.

 

[randallj]

Would something like this qualify for Lemon Law?

 

[davioh2001]

I would think that it would because it effects the use and the resale value of Your car. I am not a lawyer so that is just my speculation. I do recall before I bought the Bolt there was a fellow who had a lot of problems with it and got nowhere with GM. Once he posted on Youtube - Presto he got satisfaction. Here is the video. granted it was also a problem where the vehicle would not run. Please keep us updated Randallj we all want to know that GM is taking care of customers and TCB.

 

[BoltFan]

Did you notice any difference with the new version of Android Auto 4.5.592853?

 

[Openair]

My 2018 does exactly the same. Also affects the same buttons on the centre console. If you use the home button to go back to the main screen the buttons work again. Then hold home to return to the android home screen and the buttons continue to work, at least until a voice screws it up again. Haven't wasted my time taking it to the dealer as dealers around here basically laugh at you over something like this. Doubt we'll see a fix for this or any software updates unless safety or the battery is somehow involved. Idk about US lemon laws but they certainly aren't going to buy back every 2018 using the same software and will likely just blame android auto as a scapegoat.

 

[randallj]

I did test with the most recent Android Auto update and problem is still there. I think it would help if others that have the same problem start pinging GM/Chevrolet on when fix will be available. You can reach out to them at [email protected] and reference my TAC case #8-4735303223. Normally getting volume of complaints helps to move something forward. Thanks.

 

[GConary]

I have a 2018 Chevy Bolt Premier and using a Samsung Galaxy S7 phone. When I connect my phone via the USB cord to utilize the Android Auto screen sharing function, the radio preset navigation keys on the steering wheel initially work to cycle through the radio station presets. If I start navigation in Android Auto however, as soon as the navigation app provides any voice navigation commands (turn left up ahead, etc), the radio preset navigation changes on the steering wheel stop working. If I then unplug the phone to exit Android Auto, the radio preset navigation keys on the steering wheel start working again.

I can even start navigation, have the radio keys stop working, while still in navigation ask google to tell me a joke, now the radio keys work again, then at next time navigation "speaks a direction", radio keys stop working. It is 100% consistent and I can reproduce this issue easily.

I showed the dealer and they said they have never seen this issue, nor have any documented service bulletins on it from Chevrolet.

I have this issue when using google maps or waze, and it is present on the latest Android Auto update that just got pushed out.

I have reproduced the same issue on a Samsung Galaxy S5 and an LG Android phone. I have made a video that demonstrates the issue and posted to google drive at 2018_Chevy_Bolt_Premier.mp4

I have had an open TAC case with Chevrolet since January 2019, TAC #8-4735303223, but no software updates have been made available.

I recently had a 2019 Bolt EV Premier service loaner and it did not have these problems, AND the Android Auto interface operated much faster than on my car with very little lag between pushing a button on the touchscreen and Android Auto responding.

My 2018 Bolt has software version 25.7.0 and the 2019 Bolt service loaner had software version 34.7.1. That is quite a large difference.

Anyone else experience this issue? If so, aware of a fix? What version software does your 2018 Bolt EV Premier have?

My concern is that Chevrolet is making improvements and bug fixes in the software but only making these available in the newer cars, essentially not doing any updates to prior model years anymore.

Thanks

I have a 2018 Chevy Bolt Premier and using a Samsung Galaxy S7 phone. When I connect my phone via the USB cord to utilize the Android Auto screen sharing function, the radio preset navigation keys on the steering wheel initially work to cycle through the radio station presets. If I start navigation in Android Auto however, as soon as the navigation app provides any voice navigation commands (turn left up ahead, etc), the radio preset navigation changes on the steering wheel stop working. If I then unplug the phone to exit Android Auto, the radio preset navigation keys on the steering wheel start working again.

I can even start navigation, have the radio keys stop working, while still in navigation ask google to tell me a joke, now the radio keys work again, then at next time navigation "speaks a direction", radio keys stop working. It is 100% consistent and I can reproduce this issue easily.

I showed the dealer and they said they have never seen this issue, nor have any documented service bulletins on it from Chevrolet.

I have this issue when using google maps or waze, and it is present on the latest Android Auto update that just got pushed out.

I have reproduced the same issue on a Samsung Galaxy S5 and an LG Android phone. I have made a video that demonstrates the issue and posted to google drive at 2018_Chevy_Bolt_Premier.mp4

I have had an open TAC case with Chevrolet since January 2019, TAC #8-4735303223, but no software updates have been made available.

I recently had a 2019 Bolt EV Premier service loaner and it did not have these problems, AND the Android Auto interface operated much faster than on my car with very little lag between pushing a button on the touchscreen and Android Auto responding.

My 2018 Bolt has software version 25.7.0 and the 2019 Bolt service loaner had software version 34.7.1. That is quite a large difference.

Anyone else experience this issue? If so, aware of a fix? What version software does your 2018 Bolt EV Premier have?

My concern is that Chevrolet is making improvements and bug fixes in the software but only making these available in the newer cars, essentially not doing any updates to prior model years anymore.

Thanks

I have a problem somewhat similar to yours - however, navigation commands are not affected. When I plug in my phone, bring up google maps on the screen, and hit the search block, the radio cuts off - switches the input to the phone for music. I have to switch back to the main screen and change the input back to the radio station I'm usually listening to. Then I have to flip back to the nav screen. I have a 2019 LT.