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Discussion Starter · #41 ·
It is sounding like many discharges below 30% is a red flag for early battery replacement. Eric Way should be first in line. @NewsCoulomb?
I was thinking I would be in the same camp as Eric.. I drove 10 miles today with the "low range" BLINKING at me. Typical for me to be far below 30 miles everyday
 

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I called my dealer this morning because of that email and also that I noticed my recall now said "incomplete", whereas before it showed "incomplete/remedy not available". Service dept told me that they were actually having a zoom meeting about this and they'd call me back. She just called me now and said they ordered a new battery for me. It will arrive in about 7-10 days. Then she's going to call to schedule the appointment right away, as she said it's very large and they'd not want it sitting too long in storage. It will then take probably take a couple days to finish the install, and she said they'd have a temp car ready for me. Wow. This happened fast!

I just called my dealer. They said they haven't received any batteries yet, and that they haven't received word that they are available to order. They said that I should wait until I receive the second email from GM saying that I can make an appointment, and then they would order it at that time.
 

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Received the email today.
Purchased: 3/21, Anchorage, AK
Model year: 2020 Build date: 7/20
Charging to higher than 90%: 4 times in first couple months
Discharging to below 30%: 2 times

Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
 

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Discussion Starter · #44 ·
I called my dealer this morning because of that email and also that I noticed my recall now said "incomplete", whereas before it showed "incomplete/remedy not available". Service dept told me that they were actually having a zoom meeting about this and they'd call me back. She just called me now and said they ordered a new battery for me. It will arrive in about 7-10 days. Then she's going to call to schedule the appointment right away, as she said it's very large and they'd not want it sitting too long in storage. It will then take probably take a couple days to finish the install, and she said they'd have a temp car ready for me. Wow. This happened fast!
Thats awesome Soda..keep us posted
 

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Got email today around 6am Pacific. My 2017 (built 8/2017) status for recall N212343880: Incomplete. Remedy not available.
 

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I just called my dealer. They said they haven't received any batteries yet, and that they haven't received word that they are available to order. They said that I should wait until I receive the second email from GM saying that I can make an appointment, and then they would order it at that time.
Hmmmm. Maybe you aren't part of the first batch or something. Or your dealer hasn't been totally "informed". Check the recall status with your VIN. I think if yours says "incomplete" only, the repair is ready to be scheduled. It's just that your dealer needs to get a battery shipped.
 

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Hmmmm. Maybe you aren't part of the first batch or something. Or your dealer hasn't been totally "informed". Check the recall status with your VIN. I think if yours says "incomplete" only, the repair is ready to be scheduled. It's just that your dealer needs to get a battery shipped.
Yeah, it says "Incomplete. Remedy not available."
 

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As I've mentioned on other threads, my 2019 LT's build date was 10/18. I've generally been charging twice a week from around 80 miles to full or 90%. Yesterday I received the email and, an hour later, a phone call from "Robert" with a Saginaw MI phone number, who seemed to know everything about my case including my dealer and the fact that my buyback request has been approved and that I've been waiting to find out how much GM will pay. He said that he'd try to find out about the status of my buyback case and get back to me early next week. I'll update this thread when he does.
 

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Can anyone recommend a Chicago-area dealership whose service department you'd trust to replace all the modules in a 2019? Thanks in advance.
I can say that The Chevrolet Exchange in Lake Bluff is a Bolt dealer but I can't speak to their service credentials. I've only been there for the two software updates and didn't get my car from them (Carmax) but the couple people I dealt with were nice, and helpful. But from the bit of communication GM has provided it sounds like all battery repairs can only be done at a dealership that has all the equipment necessary and at least one technician that has completed 100% of the EV courses. So I imagine we'll be directed to those. However from what we here surmise, the 2017-2019's are getting a full pack so that is much less intensive than later models that might have their packs opened for module pairs to be replaced if the Nov software finds any problems.
 

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No change here:

INCOMPLETE, REMEDY NOT YET AVAILABLE
Model year: 2017
Build date: 12/2016
Charging to higher than 90%: a few times per year prior to 11/2020, once after first recall "final" software, never since then
Discharging to below 30%: occasionally down to 20-25% prior to 7/2021 (but usually only to 40-50%), never since then

Also, occasional OBD-II checks indicate that cell voltage patterns have remained the same -- lowest voltage cell #71 is about 0.02V lower than average, typical pattern for 2017-2019. No modules have been replaced for the first fire recall or otherwise. Battery capacity does not appear to have degraded, but was on the lower end to begin with (about 56 kWh, based on the pre-12/2020 OBD-II Bolt PIDs calculation, but after the 2018 software recall to correct an overestimation of remaining capacity and range).
 

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Nothing yet. Car is still in the shop waiting parts.
 

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@OneEV perhaps you may want to include a table like the following in the first post and update it as time goes on?

NameModel YearBattery OriginBuild DateHigh Risk UseDate Notified Remedy AvailableDate RemediedNotes
@knoepler2019KR10/2018Sometimes charge to 100%August 2021, delayed to October 8, 2021Originally selected for pilot program of module replacement (pilot program cancelled). On hold awaiting repurchase offer.
@LKing2019KR11/2018Yes, commonly charged 100%, discharged below 30%.August 19, 2021, delayedRepurchased by GM September 16, 2021.
@SodePop201911/2018Yes, often below 30%August 21, 2021, delayed to October 8, 2021October 15, 2021 (scheduled)
@Hank Grady2019Yes, charged to 100% before recalls, but rarely discharged below 70 miles.October 14, 2021October 18, 2021 (scheduled)
@jms10512019KR09/2018Used to charge to 100% regularly.October 15, 2021Dealer said that it would order the battery but it would take three months.
Facebook C.L.C.2017KROctober 12, 2021Car at dealer since August 2021 waiting for battery module replacement.
Facebook A.S.M.2019KR09/2018Yes, 100% charging, deep discharging daily commuteOctober 12, 2021October 19, 2021 (scheduled)Repurchase denied in April 2021
Reddit u/iNGneer2019October 12, 2021Swap denied earlier in 2021
Facebook C.C.October 13, 2021Nearby dealer said that they did not want to do the recall work because car was not bought there (bought used from non-Chevrolet dealer).
Facebook M.W.October 14, 2021Found that most dealers in area are not equipped to do the recall repair, and that one that may does not have loaner cars due to shortage.
Facebook R.T.2019Occasional 100% charging, "never less than 20%".October 12, 2021October 25, 2021 (scheduled)
Facebook R.W.2019October 15, 2021October 19, 2021 (scheduled)
Facebook L.D.2019KR10/2018October 8, 2021October 19, 2021 (scheduled)

Perhaps also a table of "not yet":
NameModel YearBattery OriginBuild DateHigh Risk UseDate Checked Remedy Not Yet AvailableNotes
@AZBILL2017KR01/2017October 8, 2021
@Bolt2019201912/2018October 8, 2021
@GJETSON2017KR12/2016October 8, 2021
@micantony2019US03/2019October 8, 2021
@micantony parental unit2019KROctober 8, 2021
@SteveCaz2017KROctober 8, 2021
@OneEV2017KRYesOctober 8, 2021
@p7wang2019RarelyOctober 8, 2021
@Nuts n Bolt2020US07/2020RarelyOctober 8, 2021
@quirkySquirt2017KR08/2017October 8, 2021
@GuyDudeman2019NoOctober 8, 2021
@boltage2017KR12/2016Occasionally (not now)October 12, 2021
@CyberBill2019KR10/2018Unknown (not now)October 11, 2021Recent salvage purchase, unknown driving / charging history, former rental car. Concierge said "in the next group" and "in the next 45 to 60 days".
@rlhammon2019KR10/2018YesOctober 12, 2021
@Rthardison2019KR10/2018UnknownOctober 12, 2021Recently purchased used, possibly was a rideshare car.
@Digi201911/2018October 13, 2021
@AdrianC2021USOctober 14, 2021
 

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Does anyone know how to find out the stats from the last recall service, if that service occurred prior to my purchasing the Bolt as a used vehicle?


Sent from my iPhone using Tapatalk Pro
 

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Discussion Starter · #55 ·
@OneEV perhaps you may want to include a table like the following in the first post and update it as time goes on?

NameModel YearBattery OriginBuild DateHigh Risk UseDate Notified Remedy AvailableDate RemediedNotes
@knoepler2019KR10/2018Sometimes charge to 100%August 2021Selected for pilot program of module replacement.
@SodePop2019October 8, 2021

Perhaps also a table of "not yet":
NameModel YearBattery OriginBuild DateHigh Risk UseDate Checked Remedy Not Yet AvailableNotes
@GJETSON2017KR12/2016October 8, 2021
@micantony2019US03/2019October 8, 2021
@micantony parental unit2019KROctober 8, 2021
@SteveCaz2017KROctober 8, 2021
@OneEV2017KROctober 8, 2021
@p7wangRarelyOctober 8, 2021
@Nuts n Bolt2020US07/2020RarelyOctober 8, 2021
@quirkySquirt2017KR08/2017October 8, 2021
@GuyDudemanOctober 8, 2021
@boltage2017KR12/2016Occasionally (not now)October 12, 2021
@CyberBill2019KR10/2018Unknown (not now)October 2, 2021Recent salvage purchase, unknown driving / charging history.
@rlhammon2019KR10/2018YesOctober 12, 2021
Looks great go ahead ...I just "felt" that the notices woul;d be coming so I started the thread ..and Next day ..yep people started posting so thats great news.
 

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Someone in the "Chevy Bolt EV and EUV Owners Group" on Facebook reported being notified that their car can now be remedied. It is a "2017 Bolt that has been sitting “dead” at dealer since mid-august". The same poster there had a previous post from August saying that the car was diagnosed at the dealer as having a bad battery.
 

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the thread title says post WHEN you are notified of battery replacement.
so far its 'i got an email, and here are my stats'.

from what is see no one has gotten a 'bring it in for a new battery message' yet, just one 'we'll order it soon.
focus people.
 

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the thread title says post WHEN you are notified of battery replacement.
so far its 'i got an email, and here are my stats'.

from what is see no one has gotten a 'bring it in for a new battery message' yet, just one 'we'll order it soon.
focus people.
I did. Well, I didn't bring the vehicle in yet, but I called my dealer last Friday. They placed an order that day for the new batteries and said it should arrive within 7-10 days. I'm expecting a call soon to take it into the dealer. End of this week or latest next week.
 
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