Post when you are Notified to have your Battery/Modules are scheduled to be replaced. NOTE: Member Boltage has created Spreadsheet and IS for the mopst part keeping Track ...THANK YOU!
We should start seeing GM / Dealers calling the first Bolts in to be repaired within 10 days or so
Originally selected for pilot program of module replacement (pilot program cancelled). On hold awaiting repurchase offer. Dealer received new battery October 14, 2021.
BIG update. GM released the repair bulletins for battery replacements today. Since there are two different recall numbers (one for the 17-19s and one for 20-22s), I was wondering if the repair procedures would differ in regards to diagnosis/replacement/ software, etc.
BOTH bulletins include the exact same repair times and part #s. Neither bulletin offers any alternative for replacing individual modules. As far as I am concerned, this is the last piece of evidence I needed to indicate that EVERY Bolt is getting a whole new battery, rather than modules.
BIG update. GM released the repair bulletins for battery replacements today. Since there are two different recall numbers (one for the 17-19s and one for 20-22s), I was wondering if the repair procedures would differ in regards to diagnosis/replacement/ software, etc.
BOTH bulletins include the exact same repair times and part #s. Neither bulletin offers any alternative for replacing individual modules. As far as I am concerned, this is the last piece of evidence I needed to indicate that EVERY Bolt is getting a whole new battery, rather than modules.
Owning a 2020, this is the best news I’ve heard.
Previously I’d read that 2020 and newer Bolts, already on newer chemistry pouch cells, would get spot repair based on bad modules detected in their battery packs. Only as good as detection and much greater complexity work for module replacement and battery rebalancing. Sounded like a nightmare going somewhere to happen. Hope they stick to whole battery manufacture and replacement. Keeps key skills focused on what they do best.
Many Thanks for the info!!!
I don't have a link, just a few screenshots. If I can get a link later, I will post it. The first is for the older models, and the second is the newer models.
I don't have a link, just a few screenshots. If I can get a link later, I will post it. The first is for the older models, and the second is the newer models. View attachment 38161
Thanks for posting. So, per the excerpt below and the number at the top of your screenshot, these are the "final service bulletins" that GM told dealers at the end of last month would be released "mid-October or sooner." They only apply to the small subset of highest priority vehicles. Nobody else is eligible until GM advises dealers at a future date.
"the high priority subset of VINs will be closed in N212343880 (17-19MY) and N212345940 (20-22MY) and moved into N212343881 and N212345941, respectively. . . . . All other VINs will remain in “Incomplete-Remedy Not Available" status in N212343880 (17-19MY) and N212345940 (20-22MY) and will not be eligible for the final remedy until GM informs dealers at a future date. We expect the final remedy bulletins to be released mid-October or sooner."
One lingering question is whether this is also the final remedy for all those not currently eligible.
So GM left themselves the option of battery or module swaps in the first documents, but took the better part of valor, and decided to just swap packs for everybody. I'm happy. The Bolt is just getting nicely broken in and everything works. OK, after 4 years it's time to replace the rear wiper blade, it's streaking a little bit.
Edit: according to a Chevy tech posting on facebook today, everybody will get a battery pack swap.
I happy GM is doing buybacks and new full battery replacement. As 2021 owner it will still be at least a year or more. This will fix their PR problems and keep more EVs on the street.
Nothing solid date wise here, I am not a Bolt owner, but I was in touch with a salesman about buying one just before they expanded the recall. I had an email from him this week stating "i am being told the bolts are going to have the parts to fix the issue they were having ; the sold ones get fixed first, but it is looking like beginning of November!". I most of the new Bolts on their lot have sold signs, probably 6-8 of them.
We are grateful for your patience as we work to advance solutions for your Chevrolet Bolt EV/EUV. Our team is diligently working on solutions to address key concerns we know you are having during this time.
Initial replacement battery modules for Bolt EVs and Bolt EUVs have begun shipping to certain Chevrolet EV dealers. If your battery was manufactured during specific build timeframes where we believe battery defects appear to be clustered, you will be among the first to be scheduled for repair. Once your replacement battery modules are available, you will receive a communication from us asking you to contact your preferred Chevrolet EV dealer to schedule a service appointment. Once service is complete, your battery will be covered by an 8‑year/100,000-mile limited parts warranty.1
The battery module repair will take approximately two days to complete, and we will provide courtesy or rental vehicle transportation to you during the replacement procedure. Your dealer will have more details regarding transportation options. The service will be performed by Chevrolet dealer technicians who are specially trained in EV service and who have received detailed instructions on completing these hardware repairs.
We are also on track to begin roll out of a new advanced diagnostic software by mid-November. Once your software is available, you will receive a communication from us asking you to contact your preferred Chevrolet EV dealer to schedule a service appointment to have the software installed. The diagnostic will be designed to detect specific abnormalities that might indicate a damaged battery in Bolt EV and EUVs by: monitoring the battery performance; alerting customers of any anomalies; and prioritizing damaged batteries for replacement. It is our intent that further diagnostic software will allow customers to return to a 100% state of charge once all diagnostic processes are complete.
In the meantime, please look out for follow-up communications with an update on your vehicle. For any additional questions visit www.chevy.com/boltevrecall or contact the Chevrolet EV Concierge at 1-833-EVCHEVY (available Monday through Friday, from 8 a.m. – midnight ET; Saturday and Sunday, from noon – 9 p.m. ET) or contact your preferred Chevrolet EV dealer.
We sincerely appreciate your patience and loyalty as we continue our journey to an all-electric future.
I also received that email this morning. It's the first official communication I've had from GM about the issue, and I've had my car for almost two months. But at least they're finally saying something to '22 owners.
I did go into their site and register my email address. Not sure if that ends up setting a tag somewhere that changes who gets what and when. I do similar things with data for work and you never know what drives it unless you did it !! If anyone needs that URL, I can find it.
Yeah. I think that assuming that GM is, or isn't, sending you an email has to do with your specific situation is giving them way too much credit for their data mining capabilities. They are not Faceborg.
I called my dealer this morning because of that email and also that I noticed my recall now said "incomplete", whereas before it showed "incomplete/remedy not available". Service dept told me that they were actually having a zoom meeting about this and they'd call me back. She just called me now and said they ordered a new battery for me. It will arrive in about 7-10 days. Then she's going to call to schedule the appointment right away, as she said it's very large and they'd not want it sitting too long in storage. It will then take probably take a couple days to finish the install, and she said they'd have a temp car ready for me. Wow. This happened fast!
Perhaps it may be of interest to others if you and others whose status changed from "incomplete remedy not yet available" to "incomplete" (meaning that parts are or will soon be available for your car to schedule the remedy) could mention the following:
Model year and build date (build date is on sticker on bottom of B-pillar visible with driver's door open).
Battery origin if model year 2019.
Over the car's history, how common was charging to higher than 90%.
Over the car's history, how common was discharging to below 30%.
I'm in the burbs. Might be a drive for you, but I'd recommend Ray Chevrolet in Fox Lake. They've always been good to me. They have a certified EV tech too. How good this person is....I don't know. But I will be finding out soon enough. I'm getting my battery replaced here in a couple weeks.
We have a 2019 model year Bolt with a US built battery (03/19 build date)
and my Parental unit has a 2019 model year with a Korean built battery (dont have the build date, will update).
as of now, both cars show the same:
Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
Received the email today.
Purchased: 3/21, Anchorage, AK
Model year: 2020 Build date: 7/20
Charging to higher than 90%: 4 times in first couple months
Discharging to below 30%: 2 times
Recall Status: INCOMPLETE. REMEDY NOT YET AVAILABLE
As I've mentioned on other threads, my 2019 LT's build date was 10/18. I've generally been charging twice a week from around 80 miles to full or 90%. Yesterday I received the email and, an hour later, a phone call from "Robert" with a Saginaw MI phone number, who seemed to know everything about my case including my dealer and the fact that my buyback request has been approved and that I've been waiting to find out how much GM will pay. He said that he'd try to find out about the status of my buyback case and get back to me early next week. I'll update this thread when he does.
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