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PSA: On CCS1/SAE Combo DC chargers, best to stop the charger BEFORE attempting to unplug

8079 Views 38 Replies 11 Participants Last post by  Sean Nelson
This only applies to DC charging over SAE Combo/CCS1/Combo1, NOT AC charging over J1772. Unless you KNOW the DC charger will EASILY (w/o excessive force, possibly flexing or breaking the locking tang on the handle), it it BEST to STOP charging BEFORE attempting to unplug a vehicle that is actively DC charging.

Possible methods to STOP first:
  • stop button on charger (not the handle)
  • stop button/action in charging network's app
  • stop button on the car's LCD (you may want to wake the car's or stereo's power button)
  • swiping your RFID card/NFC again (necessary on units like the ChargePoint CPE100 (https://www.chargepoint.com/files/install/install_guide_cpe100.pdf) which don't have touch screens or physical stop buttons beyond emergency stop)
  • last resort: emergency stop button, if any

See Experience with Electrify America, as to why. If you don't, you may break the locking tang on the handle and you might even cause massive arcing if charging hasn't stopped when you pulled out. Or, the broken tang can be a hazard for the next user OR, the handle might be rendered unsuable until it's repaired.

There's been discussion of this before. Examples at Fast charger locked to my car and My Experience DC Charging overnight at hotel. There seems to be confusion, which is no surprise given that it can be different than J1772 AC charging on GM and many other vehicles.
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We're a society that at one point literally had a back seat warning on a Dodge Viper (according to Top Gear University which I believe we all attended) yet this advice is not somehow plastered on each charger door on each car. I know I tugged and pulled at it in the early days. How the **** are you supposed to just know this stuff?
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