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179 Posts
Folks,
I have one of those 2017 Bolts that were identified requiring recall due to battery.
When the recall was first announced in October 2020, I took my car into a dealership, and after bringing the recall to their attention, they applied the temporary fix. When I left the dealership, the next day my Chevrolet app still showed that my car needed a recall due to the battery.
Now, March 2021, the Bolt started to throw code U1510. If I cleared it, it would come back on every time I started the car. So, April 2021 - I took it back to the dealership, addressed that (which ended up being a short in a wire to some shutter component for the battery) and requested that they reapply the recall software update again. The thought was that it did not update some database and maybe redoing it would reset the display of the message that it requires a recall.
So... I told you all that to say this: Reapplying the software "fix" did not remove the recall message from the app.
QUESTION: Is that the expected behavior? For those who have had the temporary fix applied, does your app still show that there is a recall?
Thanks.
I have one of those 2017 Bolts that were identified requiring recall due to battery.
When the recall was first announced in October 2020, I took my car into a dealership, and after bringing the recall to their attention, they applied the temporary fix. When I left the dealership, the next day my Chevrolet app still showed that my car needed a recall due to the battery.
Now, March 2021, the Bolt started to throw code U1510. If I cleared it, it would come back on every time I started the car. So, April 2021 - I took it back to the dealership, addressed that (which ended up being a short in a wire to some shutter component for the battery) and requested that they reapply the recall software update again. The thought was that it did not update some database and maybe redoing it would reset the display of the message that it requires a recall.
So... I told you all that to say this: Reapplying the software "fix" did not remove the recall message from the app.
QUESTION: Is that the expected behavior? For those who have had the temporary fix applied, does your app still show that there is a recall?
Thanks.