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Got a call from the dealership, where I had my car gong through a software update, that they found rodent damage on the break fluid cable. Apparently the cable materials has some soy ingredients and that's what attracts rodents. The car is unusable right now (until fixed) and damage is estimated at 5400$ (My comprehensive insurance seems to be covering) . Is this a frequent problem? I cannot wrap my head around how come this is not all over the news, if this is indeed a wide-spread issue

Hood Motor vehicle Orange Automotive exterior Audio equipment
 

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It's not frequent.
It does happen.

You can google for it and there will be a lot of results, not just Bolts...
 

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And most of the time, the damage is minimal. Rodents chewing on filters for bedding and such. I once pulled out over 60 pine cones from under the hood of my Traverse when I took it in for an oil change. I know, I am quite archaic.
 

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This happened to me recently by a rabbit, it chewed the same wires plus a ground wire to the battery. It was about $120 insurance claim. It was quite a shock to look under the hood after getting a brake light warning and have a rabbit jump out. I got my new battery, so can now park in my garage.
 

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Got a call from the dealership, where I had my car gong through a software update, that they found rodent damage on the break fluid cable. Apparently the cable materials has some soy ingredients and that's what attracts rodents. The car is unusable right now (until fixed) and damage is estimated at 5400$ (My comprehensive insurance seems to be covering) . Is this a frequent problem? I cannot wrap my head around how come this is not all over the news, if this is indeed a wide-spread issue

View attachment 39590
It's relatively common, even in the 'burbs. The automotive media does talk about it being a problem, and there are several threads about it on these fora, with suggested solutions. Soy-based wire insulation is pretty standard in newer vehicles, and rodents seem to find it to be delicious.
 

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Got a call from the dealership, where I had my car gong through a software update, that they found rodent damage on the break fluid cable. Apparently the cable materials has some soy ingredients and that's what attracts rodents. The car is unusable right now (until fixed) and damage is estimated at 5400$ (My comprehensive insurance seems to be covering) . Is this a frequent problem? I cannot wrap my head around how come this is not all over the news, if this is indeed a wide-spread issue

View attachment 39590
That level of damage is $5400?!?!? I would love to see the itemized bill. The only way I see that cost being realistic is if the entire system needs to be replaced.
 

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It's kind of a pain to do but here's what worked for me. I ordered a bottle of this:
16 fl oz - Peppermint Essential Oil 100% Pure, Uncut - GreenHealth Amazon.com

All rodents absolutely hate the smell of this! Soak a couple of cotton balls or a small rag with the oil then place it somewhere in the front under the hood. Now the pain is you will need to remove the cotton balls or rag each time your about to drive and place back when parked. The oil lasts weeks on the cotton or rag.
 

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That level of damage is $5400?!?!? I would love to see the itemized bill. The only way I see that cost being realistic is if the entire system needs to be replaced.
If the entire harness needs to be replaced, the labor is probably 90% of the cost. Some of these harnesses require gutting the whole car to replace.
 

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If the entire harness needs to be replaced, the labor is probably 90% of the cost.
A perfectly fine fix would be a few replacement wires and wire taps. I think I would opt to do that myself over having my car ripped apart and having a complicated wire harness replaced. How many clips will they break or miss attaching in the process? How many wires will slowly rub against something because of a poor installation, causing hard to track down issues maybe years later? What about connectors not quite seated properly and getting water inside them which corrode eventually? No thanks.
 

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A perfectly fine fix would be a few replacement wires and wire taps. I think I would opt to do that myself over having my car ripped apart and having a complicated wire harness replaced. How many clips will they break or miss attaching in the process? How many wires will slowly rub against something because of a poor installation, causing hard to track down issues maybe years later? What about connectors not quite seated properly and getting water inside them which corrode eventually? No thanks.
You make it sound so simple to repair. If the damage were reliably repairable, I suspect the insurance company would be demanding a repair over a replacement. Insurance companies are quite good at that.
 

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I had a VW dealership tell me they needed to replace the entire ABS computer to fix my breaks, $2400, out of warranty. Car sat for 6 months and was about to just sell it broken and took it to a local non-VW VW specialist and was like, "I replaced a bolt, works fine, 1 hour labor."

I get insurance is covering it but I highly question $5,400 unless a short burnt something major out we don't know about... right?
 

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Certainly looks like it from the picture.
Just so I understand, you believe your diagnosis, from a picture, is reason to believe that both the dealer AND the insurance company are incorrect about what is needed to properly repair the vehicle?

C'mon man!
 

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Just so I understand, you believe your diagnosis, from a picture, is reason to believe that both the dealer AND the insurance company are incorrect about what is needed to properly repair the vehicle?

C'mon man!
We're being presented with a picture and being told, "here's the damage" and "this is what it costs to fix this" so yes, I'm with @MisterJJ on this one. There's more to this story than we're being told, has to be. Also, insurance adjuster signed off on the computer in my VW scenario, looked at the damage, agreed with the dealership and then said insurance wasn't covering it. So they were wrong in my $2400 mistake, dealership and adjuster, I'm sure it happens all the time if it happened to me.
 

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Just so I understand, you believe your diagnosis, from a picture, is reason to believe that both the dealer AND the insurance company are incorrect about what is needed to properly repair the vehicle?

C'mon man!
I'm going to have to side with @MisterJJ as well that the repair looks very simple, but I know insurance companies and they don't want a wrongful death lawsuit if they OK'd a less-than-perfect repair so most of the time insurance companies demand replacing entire systems instead of components and everything must be factory OE replacement without any modifications, shortcuts, splices, etc. and that very well could mean an entire wiring harness since auto companies hate connectors and love to have SKUs that are highly interconnected from a wiring standpoint.
 

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Just so I understand, you believe your diagnosis, from a picture, is reason to believe that both the dealer AND the insurance company are incorrect about what is needed to properly repair the vehicle?
Absolutely. I have no money to make off of this and... no liability to assume. Notice that I said what I would do, not what someone else should do. ;)
 

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This is just silliness.
.
 

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This is just silliness.
.
Are you sure you're not projecting? We're all sitting here and saying from experience in this specific area we question $5,400 unless something is being misrepresented in some way.

Some of us are saying from experience with car electrical repairs, some are saying with experience specifically with dealerships/adjusters and other 'magically expensive' items like ABS computers.

We can even see one end of the harness that looks to be hand-pulled.

If something shorted and killed the infotainment screen + everything else on that circuit or something then we're talking, but we're literally looking at frayed wiring and being told, "no really, that's it $5,400."
 

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Are you sure you're not projecting? We're all sitting here and saying from experience in this specific area we question $5,400 unless something is being misrepresented in some way.

Some of us are saying from experience with car electrical repairs, some are saying with experience specifically with dealerships/adjusters and other 'magically expensive' items like ABS computers.

We can even see one end of the harness that looks to be hand-pulled.

If something shorted and killed the infotainment screen + everything else on that circuit or something then we're talking, but we're literally looking at frayed wiring and being told, "no really, that's it $5,400."
Projection:
Projection is the process of displacing one’s feelings onto a different person, animal, or object. The term is most commonly used to describe defensive projection—attributing one’s own unacceptable urges to another. For example, if someone continuously bullies and ridicules a peer about his insecurities, the bully might be projecting his own struggle with self-esteem onto the other person.

I'm not pretending to be an expert at EV wiring harness repairs. Nor am I trying to say I know better than the trained technicians at a dealership. So nope, not projection.
 
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