As a software engineer we constantly get reports of "something didn't work". Trust that we get that liquid stomach feeling when we hear of serious bug reports, but the problem is then we ask "can you tell us more of what happened?". We usually get an answer like that "a dialog came up that said "Some error, blah blah blah" and I hit OK." This is worse than useless and gets nowhere.
Tip to people, the degree to which you'll get help on your bugs is the degree to which you provide detail. Give, if you can, an exact sequence of steps to reproduce the problem, to painful detail. Hope that it's reproducible, if it's not then you're in a tough spot. But even if it is, the developers may not be able to reproduce on their end. But that's the only thing that will get traction on your problem.
In this case I'd give all sorts of extra information, "It happened so far within 10 minutes of starting, only on warm days in Arizona, after I had left the car outside in the morning". Those kinds of details.