Tesla vs Chevy - The purchasing experience

So as people have seen in my intro in the "new members" section - I'm a new Bolt owner.

I can't talk about comparing the vehicles themselves, but as someone who recently tried to purchase a Tesla in Central NY (Binghamton):

1) The delivery options in their FAQ are full of undocumented exceptions. The FAQ says "nearest service center" if you aren't eligible for home delivery, but many SCs don't actually offer delivery. So you won't find out you are being shunted to a location you can't arrange logistics to until AFTER they've got your nonrefundable order fee. I've also seen evidence that "nearest service center" has been used to deny people the >220 mile carrier delivery, even if that service center doesn't actually handle deliveries (resulting in >300 mile travel to pick up the vehicle).
2) If your sales rep you're trading emails with seems like a great and highly responsive person, a warning: They'll stop answering your emails the moment they have your Reservation Number (RN).
3) Delivery Service Specialists/Delivery Agents specialize in ignoring all attempts by customers to contact them
4) General advice even from Tesla fans on Tesla Motors Club is - "bring a friend, the delivery inspection checklist, and expect to spend 45 minutes inspecting the vehicle for quality control problems"

So yeah - Tesla shunted me to Mt Kisco, which I have no reasonable way of arranging logistics to. I expect the purchase of a $50,000+ vehicle to be smooth and painless, not 6-8+ hours on Megabus + NYC subway + Metro-North + hoping I don't have to reject the delivery because the factory workers were having a bad Monday. They ignored all attempts to contact them for 72 hours straight with the exception of "The reason you were selected for Mt Kisco is that Henrietta does not do deliveries". Aka, in the words of Celldweller - "Good luck, you're f*cked".

So I cancelled the order, and started looking into a Bolt after reading a very positive article about it.

Last Saturday, I test drove it. (after stopping by my local credit union to discuss financing questions and a preapproval, since I need to get some installment loans on my credit history) I asked for a formal quote for what I test drove (not quite the options I wanted, but acceptable for the right price). The price was right, so I went forward.

The only snag was that I made the decision too late in the day for state paperwork and couldn't pick up the vehicle until Monday. (bummer...)

The local dealer (Gault in Endicott, NY) got all of my loan details directly from the bank. No need for me to walk any paperwork between them. I mentioned that my previous vehicle purchase (2009 Subaru Outback) involved sitting on hold with the insurance company. They said - hey, our finance/bizdev guy handles that, he'll have a bunch of local insurance agents reach out to you. They all gave me quotes Monday. I told one of them I'd go for it, and from then - they handled everything wrt insurance paperwork with the dealership with no further involvement from me.

Oh yeah, midmorning I remembered I needed to take Gault up on that courtesy vehicle offer. I messaged my salesman, and he said "Text me when you have a better idea of your schedule."

I texted him at 4 to say that I was leaving work and should be ready by 5:30. Minor ding - he forgot to respond, at 5:15 I called and he said "I'm 5 minutes away". More like 2-3... He was 10 minutes early (definitely already enroute when I called), picking me up in a Volt.

The remainder of the evening was lots and lots of signatures on paperwork, but still smoother than my Outback purchase 12 years ago, which I thought went pretty **** well.

Only issue (and this is a minor nitpick) - why do we have to sit in our vehicle on hold with OnStar to go through all of the free trials, instead of handling it all over the dealership's wifi with a phone or PC? I brought my laptop with me in case I needed it - I didn't, but I would have preferred that to being on hold with some dude whose primary purpose was to set up my vehicle's SSID and WPA2 key which I could do from the myChevrolet app.

Minor nitpick not of the purchasing experience but the OnStar connectivity - why can't we do remote start/precondition from a desktop web browser? My employer doesn't allow personal cell phones on their network and only provides microcells for Verizon, I'm on AT&T. I wasn't able to precondition at lunch time because the side door at work was still too far away. (Not in view of where I was parked in the morning.)