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Just replace the parts that are bad. You don't need a whole new EVSE, just the J1772 handle. One with good quality pin grip.


I already replaced the handle on my Mustart 32A EVSE for this exact problem- excessive heat on the pins in the charge port.
 

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It's really simple. How do you know his charge port was not defective and caused the damage to the EVSE? I don't, you don't, and the dealership doesn't know.
I do know. Here's how.
The charge port in the car is a PIN. Just a simple metal post. The EVSE is a socket. The socket has to have a minimum grip strength to hold the pin. If the connection is making heat, it is not holding tight enough. That CANNOT be the fault of the pin. It cannot be the fault of the port. It cannot be the fault of the car. EVSE is at fault.

Same with a melted outlet. It's always the fault of the outlet for not holding the plug tightly. Or, the fault of the outlet for not holding the service wire tightly.
 
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