[tedmichon]

I've seen this problem frequently since the Android Auto update at the start of August: The app will randomly switch from my selected audio app (typically Pandora or Audible) to Amazon Music (without playing anything from Amazon) until I manually reselect my original app AND press play, at which point it will resume where that app left off as though there had been no interruption. I've seen this a dozen times in one hour. I reported this on the Facebook Bolt forum and other users have confirmed the behavior, specifically only seeing it since the last update and only switching to Amazon Music but adding they have seen the swap from other audio apps as well. 2017 Bolt Premier, Samsung Galaxy Note 10

 

[240vPlug]

Have you tried clearing cache and data for AA? That might fix it. Haven't seen this problem.

 

[Pod]

I had this exact problem. I ended up deleting/re-installing Amazon Music. I haven't had the issue since.

 

[tedmichon]

I cleared cache and data today, coinciding with today's Android Auto update, so if either fixes the trouble, I won't know which it was. Gonna try reinstalling Amazon Music if the symptoms persist. Really optimistic about the update since the problem appeared with the last update.

 

[tedmichon]

Update: The problem persists after the August 30, 2019 Android Auto update AND clearing the Android Auto cache and data. Next I'll try removing and reinstalling Amazon Music.

 

[240vPlug]

Interesting..hopefully R&R of Amazon music does the trick.

 

[rlhammon]

I had this exact problem. I ended up deleting/re-installing Amazon Music. I haven't had the issue since.

Did the same... I had been using Amazon Music, but the behavior was too obnoxious to put up with anymore.

 

[tedmichon]

So both users are saying that getting rid of Amazon Music solves the problem, but one is saying that putting it back brings the problem back?

 

[AlienAcid]

It’s a known issue. Google is working with Amazon to fix it.

Issue with AA switching between Spotify and Amazon music by itself. - Android Auto Community

 

[tedmichon]

Good to know. I was optimistic that last week's Android Auto update was a fix, but it wasn't.

 

[kls629]

This does not only happen with Amazon Music.

Also happening with Spotify...if I change the source to Spotify once, the car will always change to Spotify when the phone is connected again through USB.

I have tried changing the source, but always defaults to Spotify. New Android Auto did not fix.

 

[121 Kw]

I just figured my SiriusXM app was crashing, since it used to be a very buggy app. Interesting to find out its a Amazon Music issue!

 

[Thisman_RH]

I had the same issue. Go into your phones app settings and disable all notifications for Amazon music. Fixed it for me. Hope this helps.