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2020 Bolt EV Premier
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Discussion Starter · #1 ·
So, I have been to the dealership 3 times for the same problem.
The issue is that the fill neck for my windshield wiper fluid reservoir on my Chevy Bolt does not hold fluid. You can fill it up and then in the course of 6 miles of driving I lose an inch of fluid. At times, just sitting overnight, I lose 3 inches of fluid. I do not see puddles on the floor of my garage. I've gotten very good at placing blue painter's tape on the filler neck tube and using a marker to match mark the fluid level to document the fluid loss.

I HAVE NEVER USED MY WINDSHIELD WIPERS.

The car is 2 weeks and 3 days old.

After the second attempt at the dealership, they said, "We finally figured it out! There is a split in the back of the tube where it leaks. We'll replace it." Mind you, this is after they've replaced the windshield wiper tank.

Today when I went to pick it up, I am told, "Well, all Bolts are designed to leak from the filler tube. We checked other ones on the lot, and they all act the same. Sorry."

So, who has heard "this explanation" and who has experienced issues with their windshield wiper fill tube leaking?
 

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What an odd thing for your dealer to say. So did they even actually replace your tank? Or did they use the "well all our Bolts on the lot behave the same" reasoning to get out of replacing yours?
 

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2020 Bolt EV Premier
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Discussion Starter · #7 ·
What an odd thing for your dealer to say. So did they even actually replace your tank? Or did they use the "well all our Bolts on the lot behave the same" reasoning to get out of replacing yours?
The service department used the "Well all our Bolts on the lot behave the same" reasoning.

I have been professional and have well documented the deficiencies. In full transparency, the dealership general manager actually called me today. He apologized for the dealership screwing up the financing paperwork 3 times, and then sent the Finance Manager to my house today so I could sign the contract for the 4th time. Additionally, I told him the service saga and requested that he have a Chevy Regional Rep call me to explain if this is a normal mode for the Bolt, e.g. "that all Bolts leak." I do not think so. I will see if the follow up occurs. He said he'd reach out to the Chevy product specialists.

He actually thanked me for bringing all these improvement opportunities to his attention. Frankly, I am generally happy with my Bolt in the 2 weeks I have owned it except for the windshield wiper fluid leaks. I am more concerned about how the first initial impressions of the dealership for financing and for service have not been to my expectations. I do know that I am just one customer, but I am cautiously optimistic that the management will understand the Customers for Life mentality and work to improve the less than satisfactory first impressions.
 

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Discussion Starter · #8 ·
it also services the rear window. Noticed that the Bolt can auto wipe in reverse. p. 108 in manual. turned mine off.

http://www.chevybolt.org/forum/317761-post12.html
I wish I could say that my Bolt's even auto wiped. But, in the 6 mile drive home from the dealership, to lose an inch of fluid, in a sparkling clear days, well, I can confidently say that my wipers haven't auto actuated. Furthermore, to lose 3 inches of fluid overnight when it is sitting in your garage tells me that there is no auto wiping going on.

Further, the car is 2 weeks and 4 days old. We have less than 400 miles on it.

So, thanks for the question about auto wipe---I'll make sure mine is disabled---since I really have a tough time believing that "All Bolts leak windshield wiper fluid" or "that this is normal."
 

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2021 Sienna LE AWD "Mr. Sparkollz"
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I have had the Bolt for 11 months and I topped up the windshield wiper fluid once or twice. Which kind of tells me not all Bolts do that.

A more interesting question would be "where the fluid goes", if it's not used normally and doesn't produce visible leaks when parked. Does it get sprayed away while moving?
 

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The service department used the "Well all our Bolts on the lot behave the same" reasoning.

I have been professional and have well documented the deficiencies. In full transparency, the dealership general manager actually called me today. He apologized for the dealership screwing up the financing paperwork 3 times, and then sent the Finance Manager to my house today so I could sign the contract for the 4th time. Additionally, I told him the service saga and requested that he have a Chevy Regional Rep call me to explain if this is a normal mode for the Bolt, e.g. "that all Bolts leak." I do not think so. I will see if the follow up occurs. He said he'd reach out to the Chevy product specialists.

He actually thanked me for bringing all these improvement opportunities to his attention. Frankly, I am generally happy with my Bolt in the 2 weeks I have owned it except for the windshield wiper fluid leaks. I am more concerned about how the first initial impressions of the dealership for financing and for service have not been to my expectations. I do know that I am just one customer, but I am cautiously optimistic that the management will understand the Customers for Life mentality and work to improve the less than satisfactory first impressions.
Funny thing. We also had to go back in to re-sign our paperwork a week after we took delivery. But that was the end of our issues with the dealer.

You probably have the option of going to another dealership for your service needs if your "home" dealer has lost your trust. I've done that with our ICE vehicles in the past - our original dealer kept upselling us on useless service issues. Could never trust them after that. Sounds like your dealer's general manager has good intentions and is proactive on things, but the service department... Not so much.
 

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Another funny thing - we had to go back and re-sign our paperwork a week after we took delivery, and then got unsigned paperwork back later via email for our records. We bought ours on Dec. 30th, and re-signed the next year. Fun and games at the dealership with incentives? Who knows? Hmmmm. Also - no leaks with our washer. But the question of where the leaking fluid is going is a good one. If it is from a crack, you should be able to fill it with plain water at home and soon see a puddle below your car before moving it.
 

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AEALESSANDRA said:
Today when I went to pick it up, I am told, "Well, all Bolts are designed to leak from the filler tube. We checked other ones on the lot, and they all act the same. Sorry."
There's BS, and there's BS, and then there's this. Wow. What a load of [email protected]

AEALESSANDRA said:
So, who has heard "this explanation" and who has experienced issues with their windshield wiper fill tube leaking?
No one. I am curious, though, why there was no puddle under the car after losing 3 inches of fluid overnight.
 

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2020 Bolt EV Premier
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Discussion Starter · #13 ·
There's BS, and there's BS, and then there's this. Wow. What a load of [email protected]


No one. I am curious, though, why there was no puddle under the car after losing 3 inches of fluid overnight.
Thanks for the commentary. I too do not accept the "all the Bolts on the lot are the same" excuse. I have a hard time to believe that GM designed an EV car that the filler tube is supposed to leak. If so, how would one know that the tank's been topped off? Every ICE car I have, you fill the tube up to the cap and close it. Besides, I had someone in the dealership say, "Well, the car will tell you when you need fluid."

I cannot see any puddles under the car. Don't know if the leak path is such that it "evaporates" on some warmer component in the engine compartment but it is confounding. That's why I have mastered blue painter's tape and matching marks on the fill tube. I will try to post some photos. At this point, I have been keeping a roll of blue painters tape in the glove box and a marker so I can document it. I would expect my Chevy dealer to actually find the root cause of the issue with the appropriate factory people.
 

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Interesting. Just popped the hood to take a look at mine. I've never added any wiper in my nearly six months of ownership. Only recall using the system once. Could not tell how much was in the tank as the filler tube was empty. Started pouring in fluid and immediately made the sound of a tube filling so the tank was full. Suspiciously right bellow the fill tube which appears to be just stuck into the top of the tank with a black plastic ring which I'm guessing is a gasket of some sort. If I wiggle the tube, it appears to move a little in the gasket. Now that I've got some fluid in the tube I'll monitor it to see what happens. Basically testing that gasket to see if it's able to hold a column of fluid or it's just a dust seal. By having fluid this high, it will now test the seals on the two pumps. Hopefully the system doesn't have an over flow tube. If it does, then likely driving with air over a tube will create a vacuum and suck it right back down and leave no trace.
 

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It should not leak. Mine is two inches from the top. No leaks.

The Bolt has no low fluid warning sensor. I ran out. To warning. The rear wiper will run out first. That’s your clue to top off
 

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2019 Bolt EV Premier
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my recently purchased 2019 loses fluid, tank is full and filling just fills the neck.
must be the rubber gasket connecting to the tank.
dealer can replace it under warranty.

Cruze we have uses similar system, it has never leaked though
 
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