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Battery Recall/Propulsion Power is Reduced

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13K views 21 replies 12 participants last post by  Mari0528  
#1 ·
We have a 2020 Bolt. We are waiting for the replacement battery, Received an email from Chevrolet, that said, " Chevrolet will begin providing notification to Model Year 20 - Model Year 22 impacted BOLT owners in small numbers in the next 2 weeks. It will take several months to notify all owners in this group of their available remedy as we balance the volume of replacements and the availability of the replacement batteries. You will be contacted via a notification in your MyChevy Mobile app or via phone and you will receive a final remedy letter by mail when your vehicle is ready for a repair. "

Meanwhile, yesterday, an error message appeared. "Propulsion Power is Reduced". In addition, the air conditioning does not work and the range shows 97 miles, but, it will not accept a charge. It says it is completely charged.

Took the Bolt to our local Chevy dealer this morning. They called this afternoon and said they know what is happening but do not know how to fix it, or, when it will get fixed!!!!!

Anyone else having this problem?
 
#2 ·
Anyone else having this problem?
Anyone who had the last battery software update apparently. Most are caused by a software bug. Have your dealer check for the service bulletin. If their scan shows a problem with cells 40, 67, or 87, it is not the cells, but a bug.


 
#3 ·
Anyone who had the last battery software update apparently. Most are caused by a software bug. Have your dealer check for the service bulletin. If their scan shows a problem with cells 40, 67, or 87, it is not the cells, but a bug.


Is the "last battery software update" from when the replacement battery was installed?
 
#10 ·
I had an error message "reduced propulsion" on my 2020 Bolt 5 weeks ago. On the way home the AC did not work, and the battery did not charge overnight. But I did get msg from the "my Chevrolet" that the Bolt was fully charged. I took it to the dealer, who informed me, after 4 days, that GM is telling them there is no remedy available. A week later the dealer informed me that GM did not know if they needed to replace the battery or provide a SW fix. Last week, they asked me to contact the Concierge, which is the process to escalate the issue. A week later, there is still no solution, no date, nada. I lost my cool and asked what GM was going to do to give me a working car. The concierge told me they need to know what is wrong before they can find a resolution. She told me that GM had stopped producing EVs and restarted production after April with new components.

Has anyone had this issue? What was the resolution? The batteries in the 2020 Bolts did not have issues and were being replaced as a precaution. What gives?
 
#11 ·
Has anyone had this issue? What was the resolution? The batteries in the 2020 Bolts did not have issues and were being replaced as a precaution. What gives?
Yes. Many have had this issue.

One 2020 Bolt burned up, which is why all 2020-2022 Bolts were added to the recall.

It is a software bug, introduced with the software they came up with for the new recall batteries. It is happening with brand new Bolts too.

 
#16 ·
This is becoming a very, very sad situation. If the lithium-ion batteries are catching on fire because they have a tendency to short out, then why not see where the short is being created, and thicken the area where the shorts are occurring. That shouldn't be that complex of a problem with the engineering skills of the professional. It should have been resolved months ago.
I did Not buy this car to have it be a genie-pig, for Chevy.
 
#17 ·
If the lithium-ion batteries are catching on fire because they have a tendency to short out, then why not see where the short is being created, and thicken the area where the shorts are occurring.
Because they are shorting out in the layer that separates the anode from the cathode - these are long strips of material that are repeatedly folded to form a multilayer "sandwich". Making the sheets thicker means the sandwich would be thicker, which would mean you would have to shorten the strips to fit it into the existing pack, which would reduce capacity.

The entire battery industry is focused on how to get more energy into a battery, not less.