No issues here. In Canada we get the "credit" with FLO. I say "credit" because GM simply deposited $750 CDN into my account and it is just money in my account so no expiry applies.
I have used up about $100 in the first year so it will last a long time I suspect.

 

We bought an EUV in April as part of a trade/repurchase and selected the EVgo credit because we already have 2 NEMA 6-50 outlets in our garage. I reviewed both our EVgo account and the e-mails we received regarding the credits and I see nothing about a 3 year expiration. The only expiration I see is that the credit must be 'activated' within 6 months.

 

Ok, I must have been misinformed. That's enough for me to go ahead and complete the signup. Thanks.

 

I bought my Bolt a month ago and haven't received an email from Chevy with a code to activate the $500 charging credit. Curious -- how long after your purchase did you receive the code/email? EVgo said to check with my dealer for an update but haven't gotten any info from them either. Thanks.....

 

how long after your purchase did you receive the code/email?

I got mine in a couple of days, but I had to remind the dealer to do whatever they have to do to make it happen.

 

I bought on Saturday and got the link today (so 4 days). I also had to remind the dealer to submit my info.

 

I also had to remind the dealer, but in their defense, the whole closing process was very rushed, since we had a previously planned trip for which we had to leave immediately. I didn't want to leave the car on the lot for a week while we were gone. The link was pretty quick to arrive after I reminded the dealer, I think a day or so. The dealer thought that there was only a limited amount of time left to submit the request. Best to remind the dealer if you don't hear right away.

 

I reminded the dealer through a text message and the time stamps show that I got the email 5 minutes after the dealer said they would do what they needed to do in their system.

 

Once your info goes in to EVgo from the dealer, does EVgo automatically send you their RFID card? Or do you have to request it special?

 

The GM concierge told me I had 3 years to use the credit, but my salesman swears it's 6 months. I'm trying to use mine quickly. Thankfully, I have 4 nearby Charge Point DCFCs. I don't put on a ton of miles, so it will be a push.

 

Why trust the salesman over the terms and conditions which says 3 years?

 

To help anyone wondering about the code or credit expiration, this is from the EVgo code activation FAQ.

How long do I have to redeem my authorization code?

You have 6 months (180 days) from the date your dealer reported your vehicle as delivered to redeem your authorization code.

How long do I have to use my EVgo public charging credits as part of the Chevrolet promotion?

The $500 charging credit is good for three years from the date that the EVgo authorization number is activated.